BBB Accredited Business Profile

Advance Auto Parts

Advance Auto Parts

(877) 238-2623

Advance Auto Parts

87 years in business
Headquarters

5008 Airport Road, NW
Roanoke, VA 24012

BBB File Opened: 2/15/1972
Business Started: 1/15/1929
Type of Entity
Corporation
Business Management
  • Mr. Tom Greco, CEO
  • Ms. Laurie Stacy, Manager of Corporate Communications
  • Mr. Mike Cox, Vice President of Asset Protection
  • Mr. Justin Swoope, Complaint Customer Care
  • Ms. Allyson Perdue, Assistant to Mike Cox
Contact Information
  • Principal: Mr. Tom Greco, CEO
  • Ms. Laurie Stacy, Manager of Corporate Communications
  • Principal: Mr. Mike Cox, Vice President of Asset Protection
  • Customer: Mr. Justin Swoope, Complaint Customer Care
  • Ms. Allyson Perdue, Assistant to Mike Cox
Business Category
  • Auto Parts & Supplies - New
Alternate Business Names
  • Advance Stores Company, Inc.
  • Advance Auto

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Government Action

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary ... Read More

Overview

This company offers automotive aftermarket parts and supplies.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Advance Auto Parts

Advance Auto Parts

BBB ACCREDITED SINCE 7/20/2012

Customer Review Rating:

Positive
5%
Neutral
0%
Negative
95%

Composite Score:

0 3