This Business Is Not BBB Accredited

Longwood Industries, Inc a/d/b/a OnceDriven.com

Longwood Industries, Inc a/d/b/a OnceDriven.com

(540) 586-1430

Longwood Industries, Inc a/d/b/a OnceDriven.com

44 years in business
1617 Longwood Ave.
Bedford, VA 24523-1705
Additional Phone Numbers
  • (888) 734-6931
  • (888) 941-6518
  • (540) 527-1518
Additional Email Addresses
  • rfisher@longwoodinc.com
BBB File Opened: 09/21/2003
Business Started: 07/17/1972
Business Incorporated: 07/20/1972 in VA
Type of Entity
Corporation
Business Management
  • Ms. Renee Fisher, Executive Director
  • Mr. John Wilson, Custom Service Manager
Business Category
  • Auto Listing Service
  • Embroidery
  • Screen Printing
  • Signs
  • Mailing Services
  • Parcel Post Assembly Service
  • Internet Marketing Services

Alternate Business Names
  • Auto Marketing Systems
  • Sheltered Workshop of Bedford
  • Customizedlogowear
  • The Big Lot
  • OnceDriven.com
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning OnceDriven soliciting consumers who posted advertisements on Craigslist. Complainants state that after placing an ad to sell their vehicle on Craigslist, they are solicited to sell their vehicle through OnceDriven. The majority of the complainants state they have checked the "do NOT contact me with unsolicited services or offers" box in their advertisement. This is no l Read More

Alert

The business is NOT Accredited by the Better Business Bureau. The business is not eligible for Accreditation with the BBB due to their volume of complaints and serious complaints regarding excessive delays in providing refunds. The BBB continues to receive calls from consumers stating that the business told them they were members of the BBB. The business is a member of the Online Business Bureau which is in NO WAY affiliated with the Better Bu Read More

Overview

Longwood Industries is a 501(c)3 charity that does not solicit for donations; therefore, they have not been evaluated in relation to the BBB charity standards.

Through an agreement with Adventis, Inc., a commercial call center, Longwood Industries offers automobile Internet-Web Advertising under the name of Oncedriven.com .  Consumers report that after they place an ad online, they are contacted by Oncedriven.com to place a similar ad on their website.

Oncedriven.com offers a 45-day ad for $189. If the customer sells their own vehicle within 45 days, they may obtain a refund minus a $29 processing fee.  If the vehicle is not sold by the owner/customer in 45 days, the $189 is non-refundable.    If the customer sells their vehicle, they must follow Oncedriven’s policies exactly in order to receive a refund.  The cancellation policy states that a photo must be provided within 14 calendar days of sign-up; the seller must request the refund within the 45 days and the seller must sell the vehicle to a buyer NOT delivered by Oncedriven. The seller also must provide verification of the sale.   The cancellation request must be done online; if the consumer does not have internet access they may call 1-888-941-6515 to request a refund.  


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Longwood Industries, Inc a/d/b/a OnceDriven.com include:

  • 229 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Longwood Industries, Inc a/d/b/a OnceDriven.com

THIS BUSINESS IS NOT BBB ACCREDITED

Longwood Industries, Inc a/d/b/a OnceDriven.com

Customer Review Rating:

100%

Composite Score: