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      Country
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          Find a Location

          Curb Appeal Auto Body has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Curb Appeal Auto Body

              2431 John Wayland Highway Harrisonburg, VA 22801

            • Curb Appeal Auto Body

              6261 South Valley Pike Mt Crawford, VA 22841

            Business ProfileforCurb Appeal Auto Body

            Auto Body Repair and Painting
            Multi Location Business

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company provides automotive paint, repair and service. 

            Business Details

            This is a multi-location business.

            Find a Location

            Curb Appeal Auto Body has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Curb Appeal Auto Body

                2431 John Wayland Highway Harrisonburg, VA 22801

              • Curb Appeal Auto Body

                6261 South Valley Pike Mt Crawford, VA 22841

              BBB File Opened:
              10/21/2015
              Business Started:
              5/25/2010
              Business Incorporated:
              5/25/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. James Estep, Owner
              Contact Information

              Principal

              • Mr. James Estep, Owner

              Customer Contact

              • Mr. James Estep, Owner
              Additional Contact Information

              Industry Tip

              BBB Tip: Choosing a mechanic for auto repair and service

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/01/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              There's so much I made need a follow up to explain in further detail. From the start of having my vehicle repaired by curb appeal things were never discussed or transparent as the should be. I've had my vehicle to them over 5 times to fix the damaged from the accident and it seems once they fixed one thing correctly several other things appear to be wrong. Once the owner even insisted I was lying when they said they put oem carpet in my vehicle (which it was most definitely not) and then once I got there he corrected himself. My paint on rear bumper does not match things are broken and bent and scratched. Over the course of a YEAR things are still not like they were before the accident and I'm being told that that's how factory parts are I've looked at several other models like mine and none of them look close to mine. I'm getting very frustrated with this shop and so not wish to go back since from the very first time I've picked it up it was not complete. This vehicle has been to their shop for over a month total getting repairs done. I have several pictures each time on the repairs. I'm tired of going there and not being satisfied on what I'm left with or being made a fool and saying I don't know what I'm looking at. My car was supposed to look like it did before the accident and there's significant problems where I'm not okay with it. I have pictures but it says the format is too big to insert.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              MEREDITH R

              12/21/2021

              All their work is excellent and at a reasonable price But recently the people at Curb Appeal went way beyond expectations to help us. My sister and I are old, handicapped ladies used to being taken advantage of at repair shops. Instead, Curb Appeal d fixed our car at no charge! "Merry Christmas!" they said. Wow!

              Local BBB

              BBB Serving Western Virginia

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