BBB Business Review

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This business is not BBB accredited.

Pantheon Structures & Renovations, LLC

Phone: (434) 473-9713 351 Wright Shop Rd., Madison Heights, VA 24572 http://www.pantheonstructures.com View Additional Web Addresses


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Description

General Contractors serving Lynchburg VA, Smith Mountain Lake and the surrounding areas with new custom built homes.  Also specializing in decks, porches, garages, additions, basement finishing, replacement windows, siding, and home improvements.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Pantheon Structures & Renovations, LLC include:

  • Failure to respond to 2 complaint(s) filed against business

Factors that raised the rating for Pantheon Structures & Renovations, LLC include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Pantheon Structures & Renovations, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 06, 2011 Business started: 01/01/2009 in VA Business incorporated 06/04/2009 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DPOR - VIRGINIA
3600 West Broad Street, Richmond VA 23230-4917
http://www.dpor.virginia.gov
Phone Number: (804) 367-8500
Fax Number: 804-367-2475

Lynchburg Business License

Phone Number: (434) 455-3880

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
http://www.state.va.us/scc
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kayla Becker, Co-Owner Mr. Mike Becker, Co-Owner Mr. Forrest Carson, Co-Owner
Contact Information
Principal: Ms. Kayla Becker, Co-Owner
Principal: Mr. Mike Becker, Co-Owner
Principal: Mr. Forrest Carson, Co-Owner
Business Category

CONSTRUCTION & REMODELING SERVICES BUILDING CONTRACTORS GARAGE BUILDERS HOME BUILDERS DECK BUILDER CONTRACTORS - GENERAL HOME IMPROVEMENTS SIDING CONTRACTORS PATIO & DECK BUILDERS WINDOWS WINDOWS - INSTALLATION/SERVICE

Method(s) of Payment
Cash, Check, Mastercard, Visa, Discover, American Express
Industry Tips
3-Day Cooling Off Rule BBB TIP Tips for Hiring a Contractor
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.