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          Find a Location

          PRA Group Canada Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • PRA Group Canada Inc.

              200-244 Pall Mall Street London, ON N6A 5P6

              BBB Accredited Business

            • PRA Group Canada Inc.

              300 - 17345 Leslie St Newmarket, ON L3Y 0A4

            Business ProfilePRA Group Canada Inc.

            Financial Services
            Multi Location Business
            BBB accredited business

            Contact Information

            200-244 Pall Mall Street

            London, ON N6A 5P6

            Get Directions
            Visit Website
            Email this Business
            (519) 432-0075

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.18/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            167 complaints closed in last 3 years

            95 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 16/3/2011

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            PRA Group Canada Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • PRA Group Canada Inc.

                200-244 Pall Mall Street London, ON N6A 5P6

                BBB Accredited Business

              • PRA Group Canada Inc.

                300 - 17345 Leslie St Newmarket, ON L3Y 0A4

              Location of This Business
              200-244 Pall Mall Street, London, ON N6A 5P6
              Email this Business
              BBB File Opened:
              16/3/2011
              Years in Business:
              23
              Business Started:
              1/6/2000
              Date of New Ownership:
              16/8/2014
              Business Incorporated:
              1/6/2000
              Accredited Since:
              16/3/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Aktiv Kapital Canada Ltd.
              • PRA Group Canada
              Business Management
              • Cameron Smith, Director of Strategy
              Contact Information

              Principal

              • Cameron Smith, Director of Strategy

              Customer Contact

              • Cameron Smith, Director of Strategy
              • Nisha Patel, Accounts Administrator
              • Mr. Dennis Hunter, Vice President of Operati
              Additional Contact Information

              Fax Numbers

              • (519) 963-1288
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              167 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              29/09/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I’m constantly being bombarded with calls throughout the week when I have never used this service before.
              Read More
              Read 166 More Complaints

              Customer Reviews

              22 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robyn P

              23/02/2024

              My debt was bought by the PRA group, when I went to pay it off they told me they didn’t have my file anymore that it got sent back to *********, so I called ********* and followed direction to make my 3000$ payment. A month later I’m being told my payment wasn’t recieved to contact the PRA group. Well I’ve never ran into more ignorant workers Hugh aswell as the supervisor Sonya. It seems to me these people try to do the bare minimum work and watch the clock pass, telling me they have no information to provide me. Thankfully I ran into an amazing worker through ********* and she tracked my payment that was sent to the PRA group by a cheque. Hugh nor Sonya didn’t bother to look into my file enough to provide this information and continued to tell me I don’t know what I’m talking about. I’m trying to close on a mortgage and this is required to be paid as a condition, it is causing me financial hardship as I had to get an extension on my mortgage while waiting for a proof of payment.
              Read 21 More Customer Reviews

              Local BBB

              BBB Serving Western Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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