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Find a Location

Snug Home Program has 1 locations, listed below.

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    Business ProfileforSnug Home Program

    Safety Consultants
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/17/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Snug Home Program states they offer safety consultants

    Products & Services

    This company offers This company states they offer: connecting homeowners with the resources and professionals to assist when health and safety risks are prevalent at your home.

    Business Details

    Location of This Business
    205 W Scott St, Grand Ledge, MI 48837-1564
    BBB File Opened:
    6/15/2017
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Incorporated:
    10/15/2008
    Accredited Since:
    6/17/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • Great Lakes Energy Service, Inc.
    Business Management
    • Mr. Denny Duchene, Executive Director
    Contact Information

    Principal

    • Mr. Denny Duchene, Executive Director

    Customer Contact

    • Mr. Denny Duchene, Executive Director
    • Mr. Jon Reid, Program Manager
    • Mr. Mike Davis, IT Manager and Chief Building Scientist
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Sept 2022 installed a perimeter drain, **** promising they had insurance before starting. *Improper installation, drains not properly do not carry water to the hole, hole was drilled into the highest corner of the basement. Drains may have too much cement around them to function. *Removing the original PSI holding back the water to just 4" when flooded for the last 28 years of my home ownership to now 6" of water entering.*Removing fieldstones under my 128 yo field stone foundation *Mixing cement next to furnace and leaving rocks, dirt and stones to cause falls. *Water damage to the brand new furnace, furnace microchip board and dirt entering furnace and hot water heater, as well as my belongings. Furnace is rusting. This will again happen in spring. I will again lose my microchip board and my heat. * ******* communications to zero communications and not caring that I had no heat. Inspector came in June of 2023 and reported repairs needed but they did nothing. *The installation of an electrical gang for sump pump without a licensed MI electrician and without my knowledge or consent. *Damage from mixing cement on my dryer platform and by my furnace, electric cord...instead of mixing cement in the corner to protect my things. *Illegal entry into my home in January 2023 without my knowledge. I live in isolation, no one comes in without a mask. The electrical cord was pulled out from under the platform and some of the stones were removed but much debris was left. I so not know what day someone walked though my kitchen and into my ************** Home wont tell me. *Lawn damage from a moving man sinking in my lawn up to the hubs and needed a tow. Promised to repair. No apology. *damages to the environment and to my property by dumping rubble over *********** in my driveway. *promising to come back and put insulation on the other ***** as they ran out of insulation in Feb of 2022. *Failing to care or reply to emails to repair so I dont lose more this spring.
    Read More

    Customer Reviews

    0 Customer Reviews

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