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Find a Location

Hedlund Plumbing Company has 1 locations, listed below.

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    Business ProfileforHedlund Plumbing Company

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/28/2007

    Years in Business: 85

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Hedlund Plumbing is committed to providing plumbing service throughout the Mid-Michigan area.

     

    Hedlund Plumbing Company states they offer plumbing 

    Products & Services

    This Company offers Plumber (Drain Cleaning,Bathroom Remodel,Water Conditioning Contractor)

    Business Details

    Location of This Business
    7974 W Grand River Hwy, Grand Ledge, MI 48837-8212
    BBB File Opened:
    4/6/1992
    Years in Business:
    85
    Business Started:
    4/1/1939
    Business Incorporated:
    10/17/1955
    Accredited Since:
    3/28/2007
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 4:30 PM
    T:
    7:00 AM - 4:30 PM
    W:
    7:00 AM - 4:30 PM
    Th:
    7:00 AM - 4:30 PM
    F:
    7:00 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Contact Information

    Principal

    • Mr. Robert Hedlund, President

    Customer Contact

    • Mr. Robert Hedlund, President
    • Mr. Thomas Hedlund, Vice President

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    End of September 2022 Hudlund Plumbing plumbers caused my drain to back up and advised me to tear out flooring around toilet, then call once done. This was done, called Hedlund back and they told me to find another plumber. The lady with their customer service was rude and didn't want to listen to what I had to say. I've been vacuuming up water every day. The drain did not do this before they worked on it.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Crystal M

    1 star

    12/19/2022

    I think they're the worst plumbing company in Lansing and the most expensive

    Hedlund Plumbing Company Response

    12/21/2022

    Thanks for reaching out today and I'm sorry that you are not happy with our drain service work on 11/28. The only feedback we have received since that time is a 5* survey you left that same day, so it's a little confusing as to the little bit of info you left on this review. As the drain tech noted at the time of the work, we were able to get temporary flow to the main drain line but there are multiple issues going on with that drain where it leaves the house. Compounding the issue were all of the wipes we pulled from the drain as well as the extensive grease build-up, which the tech noted at the time. We would be happy to discuss this further if you would like, and you can contact the service department at ************ and ask for *****************************.

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