This Business Is Not BBB Accredited

SDZ Supply Co., LLC

SDZ Supply Co., LLC

(888) 975-5215

SDZ Supply Co., LLC

7 years in business
7704 S 10th St
Kalamazoo, MI 49009
BBB File Opened: 07/29/2010
Business Started: 05/01/2009
Business Incorporated: 04/07/2010 in MI
Type of Entity
Contact Information
  • Principal: Mr. David Froats, President
Business Category
  • Office Supplies
  • Labeling Equipment
  • Toner Cartridges
  • Ink Cartridge - Refill & Sales
  • Ribbon Printing
  • Labels - Paper

Additional Information
  • We want to make sure you're completely satisfied with anything you buy from us. Order any product in our catalog and if you are not completely satisfied, request a return within 10 days for an easy refund or credit. The following applies for retur...
  • We want to make sure you're completely satisfied with anything you buy from us. Order any product in our catalog and if you are not completely satisfied, request a return within 10 days for an easy refund or credit. The following applies for returns or exchanges: Keep the product in its original condition including the box, packaging and all accessories. Avoid making any marks or writing on the box. All returns must have an RMA (Return Material Authorization) number. Please call 1-888-975-5215 and one of our representatives will provide this authorization number. Write the RMA number on the shipping label, not on the box. Credits can only be issued to the credit card used for the original purchase. Some items are non-returnable, including software, custom labels and opened supplies (labels, ribbons, receipt paper, receipt ribbons, printheads, card stock, RFID tags). If the product or the packaging is damaged, a restock fee may apply. In some cases, certain manufacturers charge a restock or exchange fee. Cancellation of custom configurations and labels is subject to a cancellation fee of 25% of total order value less shipping fees. The return process helps us serve you quickly and continue to provide low prices. We appreciate your understanding and support for this process. If you have any questions regarding SDZ Supply's return policy, please do not hesitate to call so that we can assist you. All Returns To return or exchange an item, please follow these simple steps: Call our experts for assistance. Obtain an RMA (Return Material Authorization) number for returns and exchanges. Return items unused and in original packing. Avoid any marks on product or original packaging. Pack the item in the same way as it was received, with all included parts, manuals, etc. Non-Defective Product Returns Customers can return items for any reason. Returns are often due to compatibility problems; call our experts for assistance to ensure that the items being ordered will work with your existing equipment. DOA/Defective Product Returns On rare occasions, customers may receive a DOA (Dead on Arrival) product. We offer free technical support for all of our products, and many times issues are related to incorrect configurations or other technical issues, which we can help resolve. Please contact Customer Service for help. If we cannot resolve the issues we will provide an RMA (Return Material Authorization) number.

Service Area
Number of Employees: 



SDZ Supply Co., LLC. has over 22 years of experience in the thermal printing, and POS industries. We offer thermal labels & ribbon, thermal printers, printheads and parts, barcode scanners, label software, receipt printers, and touchscreens.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 09:00 AM to 07:00 PM
Tue: 09:00 AM to 07:00 PM
Wed: 09:00 AM to 07:00 PM
Thu: 09:00 AM to 07:00 PM
Fri: 09:00 AM to 07:00 PM

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

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SDZ Supply Co., LLC


SDZ Supply Co., LLC

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