BBB Accredited Business Profile

Guardsman

Guardsman

(616) 940-2900

Guardsman

211 years in business
Headquarters
4999 36th St SE
Grand Rapids, MI 49512-2005
Additional Phone Numbers
  • (800) 253-3957
BBB File Opened: 10/18/1996
Business Started: 01/01/1806
Business Incorporated: 01/24/1961 in DE
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Timothy Mrotek, General Manager-Guardsman
  • Customer Service: Ms. Kelly Riksen, BBB Complaint Contact
  • Ms. Diana Rodriguez, BBB Complaint Contact
Business Category
  • Manufacturers & Producers
  • Extended Warranty Contract Service Companies

Additional Information
  • Guardsman is a division of The Valspar Corporation, headquartered in Minnesota. A detailed report on Valspar is available from the BBB of Minnesota and North Dakota at the following link: http://www.bbb.org/minnesota/business-reviews/manufacturers-a...
  • Guardsman is a division of The Valspar Corporation, headquartered in Minnesota. A detailed report on Valspar is available from the BBB of Minnesota and North Dakota at the following link: http://www.bbb.org/minnesota/business-reviews/manufacturers-and-producers/the-valspar-corporation-in-minneapolis-mn-1186

Products & Services
This company offers furniture care products and services.
Alternate Business Names
  • The Valspar Corporation
  • Guardsman FurniturePro
Number of Employees: 
101

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Additional Complaint Information

Before filing a complaint through the BBB, Guardsman encourages consumers to contact Joyce, Guardsman's designated resolution specialist. She can be reached at 877- Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Guardsman include:

  • 1009 complaints filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Guardsman

Guardsman

BBB ACCREDITED SINCE 04/19/2005

Customer Review Rating:

Positive
6%
Neutral
1%
Negative
92%

Composite Score:

0 3