Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Clark Modular Homes has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforClark Modular Homes

            Modular Homes
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/26/2006

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Clark Modular Homes states they offer modular homes

            Products & Services

            This company offers modular home sales.

            Business Details

            BBB File Opened:
            10/2/1992
            Years in Business:
            41
            Business Started:
            1/1/1983
            Date of New Ownership:
            1/1/2005
            Business Incorporated:
            12/19/2005
            Accredited Since:
            7/26/2006
            Type of Entity:
            Corporation
            Alternate Business Name
            • Clarks Manufactured Homes, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            10:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. Brad Malley, President
            Contact Information

            Principal

            • Mr. Brad Malley, President

            Customer Contact

            • Mr. Brad Malley, President
            • Ms. Cindy Clark, Office Manager
            Additional Contact Information

            Fax Numbers

            • (989) 773-0993
              Primary Fax

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/21/2022

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Resolved
            My house is a modular that was purchased and placed on our property in 2019. We had many issues with Clark modular homes not finishing required work, delayed readiness of home and overcharges not reported to us or refunded until they were called out on it. Our current issue is a roof leak into our laundry room. They are flat out denying any responsibility. I feel strongly a three year old roof should not be leaking.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William L

            01/24/2022

            You need to know that Clark Homes and Malley Construction are owned by the same person. They will recommend even strongly recommend that you use Malley Construction as the builder for the foundation, etc. In my case they did not disclose this information. The owner of both companies is Tonya at Clarks, her husband runs and overseas Malley Construction. They will also strongly recommend or even require that you use an escrow company for all funds, they will also have a recommendation for that. Fortunately, I did not use an escrow company. A decision that saved me at least 100,000 dollars. Just like so many of the negative reviews on here and on Google, we had multiple issues with them trying to build the foundation. They failed multiple inspections. At the end they never did finish the project as I refused to continue to send them money as prices and estimates kept changing and deadlines continued to come and go. Whenever there is a problem, they will blame you or your "site conditions".

            Clark Modular Homes Response

            01/26/2022

            In response to your review and comments, we would like to share with the General Public some information that is missing from this review. Clark Modular Homes is a Family-Owned and Operated business. And yes, we are our own General Contractor. But our customers do have the option to be their own General Contractor or hire their own Contractors, in fact we have quite a few customers who are doing so now. As far as using an escrow company, on our cash contracts we request a Title Office to be used if the Customer will not pre-pay for construction funds. You said you were going to pre-pay (you even signed an agreement stating so) and did not want to utilize a Title Office. But yes, we do have a Title Office we recommend just to make the process easier.

            We tore down our lot model to bring the home for set on your property, but you refused to pay for the home. After multiple attempts, we decided to cancel your project. It is not often we actually cancel a project. We cannot continue a project without payment, especially payment on an entire house.

            The property you had, required extensive permits from your City, which took an extreme amount of time. You had removed an existing home prior to us beginning construction on the site. When we began construction, we found out you had a sink hole on your property because the previous home was not properly removed. We had to hire engineers to re-evaluate the property. We installed your foundation per the requirements issued to us by the City and Engineers. And with that, yes pricing did change as requirements were different. Once complete, we were ready to set the home but like you said you refused to send us money. In turn, we cancelled your project. You also failed to mention here that you tried to take us to court, but we won that battle because we did nothing wrong. You failed to pay for the contract signed by yourself. The court actually had you pay us part of what was due.

            Unfortunately, there are two sides to every story and we have no problem sharing ours.

            Local BBB

            BBB in Western Michigan

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.