BBB Accredited Business Profile

Auto-Owners Insurance Group

Auto-Owners Insurance Group

(517) 886-1955

Auto-Owners Insurance Group

101 years in business
6101 Anacapri Blvd
Lansing, MI 48917-3968
Additional Phone Numbers
  • (800) 346-0349
  • (269) 327-9780
  • (989) 773-8497
  • (231) 932-1816
  • (269) 983-4150
  • (989) 705-7766
  • (616) 949-7880
  • (231) 733-9549
  • (517) 323-1200
BBB File Opened: 08/30/1999
Business Started: 07/01/1916
Business Incorporated: 07/01/1916 in MI
Type of Entity
Business Management
  • Mr. Ken Bauer, Complaint Contact
Contact Information
  • Mr. Andy Flanagan, Coordinator
  • Mr. Trevor Mahoney, Manager-Corp. Comm.
Business Category
  • Insurance Companies
  • Insurance Agency
  • Insurance Agent
  • Accident Insurance
  • Auto Insurance
  • Fire Insurance
  • Flood Insurance
  • Homeowners Insurance
  • Life Insurance
  • Renters Insurance

Products & Services
This company offers life, auto, home and business insurance.
Service Area
Auto-Owners Insurance Group markets insurance by operating approximately 37,000 independent insurance agents through more than 6,000 agencies in 26 states. All complaints are handled by the company headquarters at 6101 Anacapri Boulevard, Lansing, MI 4891
Alternate Business Names
  • Auto-Owners Insurance Company
  • Auto-Owners Life Insurance Company
  • Home-Owners Insurance Company
  • Owners Insurance Company
  • Property-Owners Insurance Company
  • Southern-Owners Insurance Company

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Auto-Owners Insurance Group

Auto-Owners Insurance Group


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