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Whitney Electric & Plumbing has 1 locations, listed below.

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    Business ProfileforWhitney Electric & Plumbing

    Electrician

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1212 52nd St SE, Grand Rapids, MI 49508
    BBB File Opened:
    4/6/2018
    Years in Business:
    7
    Business Started:
    10/3/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Whitney Holdings, LLC
    Business Management
    • Mr. Timothy (Tim) Whitney, Owner
    Contact Information

    Principal

    • Mr. Timothy (Tim) Whitney, Owner

    Customer Contact

    • Mr. Timothy (Tim) Whitney, Owner

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Whitney ********************************************* is contracted by American Home Shield (AHS). AHS sent them out in June to do preventative maintenance on my A/C. When I needed the A/C in July, it blew the capacitor when it was turned on. Never had a problem with it until then. I ended up paying an additional $100 for them to come fix it again. Now, AHS sent Whitney out to look at a leaking pipe and my hot water heater. The water heater is only 3 years old. Whitney told AHS the tank had rust under it and was leaking. Pictures are included. No water on my basement floor and the cover he took off to inspect it, is still off. You can see the view he looked at and there is no rust. They "allege" they cannot get the same tank and have to do modifications. They want to charge me another $700 for modifications that do not need to be done. The individual that came out was *****. He also "fixed" the leak in my pipe. It started leaking again 2 days later. I want my Hot Water heater properly repaired. The code that was flashing on the heater when I looked at it stated an element needed replaced. I also want the leaking pipe properly fixed. And a refund of the $300.00 I have also paid out for their services.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    sam k

    1 star

    11/16/2023

    An absolute nightmare. every repair service they did had to be redone again.ordered and charged for parts that were never used. inexperienced technicians who resorted to ******* videos for guidance.

    Local BBB

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