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          Platz Electric Company, LLC has 1 locations, listed below.

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            Business ProfileforPlatz Electric Company, LLC

            Electrician
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/23/2003

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Platz Electric Company, LLC states they offer an electrician 

            Products & Services

            This company offers residential and commercial electrical services.

            Business Details

            BBB File Opened:
            3/30/1999
            Years in Business:
            36
            Business Started:
            1/1/1988
            Business Incorporated:
            11/25/2008
            Accredited Since:
            7/23/2003
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            2
            Alternate Business Name
            • Platz Electric Co., LLC
            Hours of Operation

            Primary

            M:
            7:00 AM - 5:00 PM
            T:
            7:00 AM - 5:00 PM
            W:
            7:00 AM - 5:00 PM
            Th:
            7:00 AM - 5:00 PM
            F:
            7:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mrs. Kim Platz, Company Contact
            Contact Information

            Principal

            • Mr. Dale E. Platz, Owner

            Customer Contact

            • Mr. Dale E. Platz, Owner
            • Mrs. Kim Platz, Company Contact
            Additional Contact Information

            Fax Numbers

            • (231) 652-6027
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Hiring an electrician

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/06/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            While running wiring in our attic, an employee of Platz Electric put a foot through our living room ceiling. Shortly after the the hole was put in our ceiling, they had 2 different electricians come to our home to patch the hole and attempt to blend the area with our existing ceiling. By by the 2nd electrician's own admission, the repair was woefully inadequate. Because of Covid-19 restrictions that came into effect, my wife and I were very patient, but began inquiring in the Spring of 2021 as to when Platz Electric planned on fixing the damage to our living room ceiling. Since then my wife and I have received nothing but empty promises regarding when Platz plans on getting the repair fixed. Most recently, while expressing how fed up I was for their lack of effort in getting this damage professionally repaired, the company representative hung up on me. I feel we have been more than patient in waiting for Platz to rectify this situation, but enough is enough!
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Patrick D

            1 star

            11/02/2023

            They came out for a warranty call on a new Generac They found a factory defect in the unit and plugged a wire in. They contacted the electrician I used looking to collect rather than submitting it for warranty. They did not contact me. I contacted them they told me that Generac warranties "sucked" and they felt it was a waste of time submit it, Generac advised me to get an invoice and that they would handle it. I asked Platz for the invoice and it never arrived. I still wanted someone to call if I had problems in the future. I called them to see if they could put me on their customer list. They sent me a Service contract to sign Which I did and sent it back to them.They lost the contract. I sent them another one to which I received no response. More than a year passed. I contacted them again to find out what was going on. They said that they couldn't find the signed contract. I have record of this communication. I sent them a picture of a copy of the signed contract that I had saved in case they "lost" it again. Suddenly they said they found it amongst some other files. I was irritated but fine with it as long as they were coming to service the unit. They told me that I was now on their list. Time past and I heard nothing. I contacted them again via text to inquire as to when I would receive a service call. I explained that the generator was operating fine but it had a yellow light on. They said that it just a reminder for the technician to check the battery. They said that my service call would occur in the week beginning October 22, 2023. The week passed and they did not show. I informed them that their service was no longer required. I had electricians at my house for work. They checked the unit and it was fine. I called them today and asked them if they had read my text telling them not to come. They didn't The discussion got heated with the associate basically calling me and my wife liars. She used some vulgar language during this exchange. STAY AWAY!

            Local BBB

            BBB in Western Michigan

            BBB Reports On

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