Business ProfileforVander Laan Home Improvement Co.

VanderLaan Home Improvement installed a new roof for us in June 2021. I noticed a leak in the kitchen ceiling in October. I immediately called, someone came out the same afternoon and caulked around a pipe. We have a stain on the ceiling and joint tape is coming loose. Talked with Dave who sold us the new roof. We paid over $15,000. He never accepted any responsibility. He grudgingly said he would send someone out to replace the drywall. After I said painting would need to be done, Dave agreed to have that done also. He also said he would have a Cap Master put over the pipe, so we would have no more leaking. Nothing has been done. It is now December. Ina e called, just get answering machine. Another issue Dave said he would help me with, is see if there is a warranty on our siding, which has faded very much. Dave had one of his workers come last May 2021 and remove a piece of the siding from the garage to send to the company. I have heard nothing, seven months later. I have spoken to Dave about this twice, and all he says is he will check on it. He ever calls me back. I would like my original siding put back, so at least the siding is the same on the garage, if nothing is going to be done. Can you help me to get these two issues resolved? Thank you for your time.