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          Midwest Steel Carports, Inc. has 1 locations, listed below.

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            Business ProfileforMidwest Steel Carports, Inc.

            Carport
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/21/2019

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Midwest Steel Carports, Inc. is a steel building manufacturer located in Michigan. Delivering and installing steel buildings to customers in the Midwest region.

             

            Midwest Steel Carports, Inc states they offer carports 

            Products & Services

            This company states they offer metal barns, carports, garages, RV carports, sheds, and workshops.

            Business Details

            BBB File Opened:
            2/21/2018
            Years in Business:
            13
            Business Started:
            1/1/2011
            Date of New Ownership:
            8/1/2017
            Business Incorporated:
            4/16/2013
            Accredited Since:
            5/21/2019
            Type of Entity:
            Corporation
            Number of Employees:
            20
            Alternate Business Name
            • Midwest Steel Carports
            Hours of Operation

            Primary

            M:
            8:30 AM - 5:00 PM
            T:
            8:30 AM - 5:00 PM
            W:
            8:30 AM - 5:00 PM
            Th:
            8:30 AM - 5:00 PM
            F:
            8:30 AM - 5:00 PM
            Sa:
            9:00 AM - 12:00 PM
            Su:
            Closed
            Business Management
            • Mr. Rodolfo Castillo, Secretary
            Contact Information

            Principal

            • Mr. Rodolfo Castillo, Secretary
            • Mr. Hector Aguilar, Treasurer
            • Dante Omar Villarreal, CEO

            Customer Contact

            • Mr. Rodolfo Castillo, Secretary
            • Mr. Hector Aguilar, Treasurer
            • Dante Omar Villarreal, CEO
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/27/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I contacted the company about having a building built. I assumed that it was for a building that kept water out otherwise why would I have paid ********* for a leaky building but they didn't give me the option for a seal between the metal and the concrete so I assumed it was included. They didn't give me an option on alot of things that I see on the website like insulation and heavier metal. I would have wanted both of those. Now i have to spend thousands more to insulate it. I work in the trades and whenever you are putting a wall on concrete you put something in between it to seal it but they didn't do that and it wasn't sealed. they told me I had to caulk around the outside so I did that and that didn't work. So now they are charging me more money to come out and do some kind of flashing on The bottom hoping that it will fix it. That was a couple weeks ago and havent heard anything since. So now i dont know what to do. I withheld the final payment and told them they aren't getting it until it is fixed. If I would have known that the company was so hard to deal with and so un organized. I would have had another company build it right. the pictures I included were after a 1 day of drying out if I am spending this much money I feel like I should be able to get the building I want
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Peggy S

            11/12/2023

            I started May of 2022 with the Co. website simulator and created a perfect 20x22 garage. This Co. is dishonest and I highly recommend not to sign a contract with them. I paid $1,116.00 for a roll-up door that I was totally taken on and they took the 1st door back because I forked out another $2,000.00 for the overhead door. I never received a credit or any refund for the 1st door to my account. I was told that the overhead door was on back order about 6-8 weeks, and late Oct 2022 the door was installed. My building was complete in July of 2022 minus the door. Not even a year later, just when I thought I was done my garage door would not go up or down. I did call Midwest when I could heard a clunk and I was watching the whole frame shift. I was told the garage flexes with the weather. I called a local Co. and upon there investigating the frame installed backwards. I couldn't get any vehicles out and with Midwest always 3-4 weeks to service, I had no choice but to have a new garage door installed. Now I'm paying on 3 doors, I tried small claims court and won according to the magistrate but Midwest won by appeal because I signed a contract, the contract was 4 - 2022 until 4 - 2023. To top it off upon my own investigating I noticed the sticker on the 2nd door was delivered to a **** **** co in lansing back in Sept of 2021, the door Midwest stated was on backorder. I called ****** ****** and they stated that the door installed was the lowest construction grade door and it is a model 1285 and installed is only $1,287.00 The invoice from Midwest shows a #2250 which is only a rating number. Should I have Midwest try to fix this problem if wasn't right the first time. 2nd the door is trash and beyond repair. Midwest has a no refund policy, because the door was used. Midwest has done nothing to make this right! The 1 yr. hassle free warranty not there. They sell low quality products and they don't know the meaning of values or standards. New Co. new door and 5yr warranty.

            Midwest Steel Carports, Inc. Response

            11/16/2023

            We are a local manufacturer of high-quality steel buildings with a proven process to understand our clients’ needs. In 2022, we delivered and installed a fully functional garage that met all client expectations during a time of significant product scarcity due to the COVID pandemic. Upon client’s request, we returned multiple times to address all of the client’s concerns. We are committed to providing the highest customer value and ROI.

            Local BBB

            BBB in Western Michigan

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