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          Find a Location

          Firestone Complete Auto Care has 2669 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforFirestone Complete Auto Care

            Auto Repair
            Looking for more information? Access the headquarters listing for Bridgestone Retail Operations, LLC
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Additional business information

            Additional Info:
            EDUCATIONAL TIPS:

            The BBB suggests that when having your car serviced by any company to request a written estimate. The repair bill should list the charges for parts and labor separately. You have a right to inspect all replaced parts, and any auto repair facility must offer to return all replaced parts except those under warranty, trade in or core parts.
            See all additional business information

            At-a-glance

            Customer Reviews

            1.04/5stars

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 302 Customer Reviews

            Customer Complaints

            1,978 complaints closed in last 3 years

            726 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            This company offers automotive maintenance, repair and tire services with more than 2,200 company-owned automotive tire and service stores throughout the United States.

            Products & Services

            This company operates a chain of more than 1800 company-owned automotive tire and service stores throughout the United States.

            Business Details

            BBB File Opened:
            1/1/1983
            Years in Business:
            124
            Business Started:
            1/1/1900
            Business Incorporated:
            9/13/2001
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Irwin Thorstein, East Beltline Manager

            Customer Contact

            • Mr. David Denittis, Manager
            • Mr. Chad Williams, Area Manager
            • Consumer Affairs, Customer Contact
            • Mr. Doug Niman, Assistant District Manager
            • Mr. Edward Bokhart, Plainfield Manager
            • Mr. Richard Carrasco, West Main Street Manager
            • Mr. Irwin Thorstein, East Beltline Manager
            • Mr. Eric Pilch, Manager
            • Ms. Alica Platt, Manager
            • Mr. David Petersen, Muskegon Manager
            • Mr. Bob Rydzen, District Manager
            • Mr. Mitchell Cruzan, Lansing Manager
            • Mr. Michael Watson, Manager
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Local BBB

            BBB in Western Michigan

            BBB Reports On

            BBB reports on known marketplace practices.

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