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Find a Location

Express Auto, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Express Auto, Inc.

      2828 Stadium Dr Kalamazoo, MI 49008-1543

      BBB Accredited Business
    • Express Auto, Inc.

      1588 W Dickman Rd Springfield, MI 49037-4840

      BBB Accredited Business
    • Express Auto, Inc.

      525 Riverview Dr Kalamazoo, MI 49048-1745

      BBB Accredited Business
    • Express Auto, Inc.

      1620 Mall Dr Benton Harbor, MI 49022-2310

      BBB Accredited Business
    • Express Auto, Inc.

      2406 S 11th St Niles, MI 49120-4414

      BBB Accredited Business

    Business ProfileforExpress Auto, Inc.

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.89/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/27/1999

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Express Auto, Inc. states they offer used car sales

    Business Details

    This is a multi-location business.

    Find a Location

    Express Auto, Inc. has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Express Auto, Inc.

        2828 Stadium Dr Kalamazoo, MI 49008-1543

        BBB Accredited Business
      • Express Auto, Inc.

        1588 W Dickman Rd Springfield, MI 49037-4840

        BBB Accredited Business
      • Express Auto, Inc.

        525 Riverview Dr Kalamazoo, MI 49048-1745

        BBB Accredited Business
      • Express Auto, Inc.

        1620 Mall Dr Benton Harbor, MI 49022-2310

        BBB Accredited Business
      • Express Auto, Inc.

        2406 S 11th St Niles, MI 49120-4414

        BBB Accredited Business
      Location of This Business
      2828 Stadium Dr, Kalamazoo, MI 49008-1543
      BBB File Opened:
      3/1/1998
      Years in Business:
      28
      Business Started:
      6/1/1995
      Business Started Locally:
      1/1/2000
      Business Incorporated:
      1/1/2003
      Accredited Since:
      1/27/1999
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      10:00 AM - 7:00 PM
      T:
      10:00 AM - 7:00 PM
      W:
      10:00 AM - 7:00 PM
      Th:
      10:00 AM - 7:00 PM
      F:
      10:00 AM - 7:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Doug Allor, Financial Officer
      Contact Information

      Principal

      • Mr. Doug Allor, Financial Officer

      Customer Contact

      • Mr. Hikmat (Matt) Ghazal, President/Dealer Principal
      • Ms. Teresa Schrock, Accounts Payable Staff
      • Mr. Doug Allor, Financial Officer
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I took my car in for repairs over a month ago. They stated I needed to clean it out before they would work on it so I did That was 3 weeks ago. Come to find out it's juat the fuel pump and they wanted $150 to fix it that was being of last week. I told them i needed it ************** my mom was having surgery and I needed it back by noon they said they would try. It still was not done. They said they would have it done Monday or Tuesday in the morning. I called them Monday still not done they said it would be done Tuesday morning I called at 2pm on Tuesday and still not done won't be ready until Wednesday some time they will call me. Every day for the last month they keep telling me that it will be done tomorrow or the next day. I have had nothing but a headache with this car since I got it from them. I'm done with it.The last time I had my car in there the engine blew. I lost my house and two jobs because they had my car for two months. This was *** of 2023. I'm now homeless and without a job and no car. I'm really tired of this. They have no respect and no feelings at all.Thank you for your time.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James C

      5 stars

      01/23/2024

      Totally awesome people Dave is the best bought an enclave extremely happy with it I would tell anyone to buy from Dave this man is a very good Christian family man took care of me real good I will definitely Tell everyone I know to come here to get a car he is reasonable honest and his cars are extremely nice!! Lots of cars from down south very clean cars check it out people!!

      Express Auto, Inc. Response

      01/24/2024

      *****, thank you for the review. We pride ourselves in helping people who need transportation and always enjoy hearing when we have helped wonderful people like yourself.

      Local BBB

      BBB in Western Michigan

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