Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Crown Toyota Volkswagen has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCrown Toyota Volkswagen

            New Car Dealers
            BBB accredited business

            Additional business information

            Additional Info:
            Craig Wierda also owns Crown Motors, LTD, Crown Toyota Volkswagen and Crown Motors Wholesale Outlet and separate reports are available for these companies.

            Contact Information

            11260 Chicago Dr

            Holland, MI 49424-9611

            Get Directions
            Visit Website
            (616) 393-0400

            Business hours

            9:00 AM - 8:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 5:30 PM
            9:00 AM - 8:00 PM
            9:00 AM - 5:30 PM
            9:00 AM - 3:00 PM
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            This business has 0 reviews

            Be the First to Review!

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/14/1993

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            11260 Chicago Dr, Holland, MI 49424-9611
            BBB File Opened:
            5/16/1989
            Years in Business:
            35
            Business Started:
            9/1/1988
            Date of New Ownership:
            8/1/1998
            Business Incorporated:
            7/22/1998
            Accredited Since:
            10/14/1993
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Crown Motors II, LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 5:30 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 5:30 PM
            Sa:
            9:00 AM - 3:00 PM
            Su:
            Closed
            Contact Information

            Principal

            • Mr. Craig Wierda, President

            Customer Contact

            • Mr. Craig Wierda, President
            • Mrs. Michaele Beaton, CFO
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/14/2021

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I purchased a certified vehicle in may 2021 from crown motors and was told everything was in good working order. During our first oil change, we noticed a completely rusted pipe below seeping fluid and an electrical component not working. Had the vehicle towed into a nissan dealership for repairs which cost me $471.56 and my extended warranty paid the rest $1412.09. The nissan dealership told me to go back to crown motors and request a refund because the vehicle should not have been sold like such. If the rusted pipe would have leaked all fluid out, the engine would have blown, muchless the electrical seat knobs were sold as supposed to be working. Talk twice to craig on the phone and he offered partial refund of $300 because he felt if i would have brought vehicle back to them their mechanics would of done it cheaper. I told him i didnt trust his mechanics because they didnt fix it prior to selling it. i am requesting full refund of $471.59
            Read More

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB in Western Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.