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          Storm Smart Building Systems, LLC has 1 locations, listed below.

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            Business ProfileStorm Smart Building Systems, LLC

            Windows
            BBB accredited business

            Contact Information

            6182 Idlewild St

            Fort Myers, FL 33966-1216

            Get Directions
            Visit Website
            (239) 938-1000

            Want a quote from this business?

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            Customer Reviews

            3.61/5

            Average of 61 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            55 complaints closed in last 3 years

            30 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/18/2007

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides custom designed, manufactured, and installed hurricane protection products.

            Business Details

            Location of This Business
            6182 Idlewild St, Fort Myers, FL 33966-1216
            BBB File Opened:
            9/23/2002
            Years in Business:
            27
            Business Started:
            8/5/1996
            Date of New Ownership:
            4/5/2021
            Business Incorporated:
            8/13/1996
            Accredited Since:
            10/18/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of CRC056857 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CGC1519801 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CGC1519801 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Lee County Construction License Board

            1825 Hendry St

            Fort Myers FL 33901

            (239) 533-8895

            http://www.leegov.com/dcd/ContLic/ActCont

            BBB records show a license number of TC2993 for this business, issued by Florida Department of Agriculture & Consumer Services

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov

            BBB records show a license number of 201100000840 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Collier County Construction License Board

            2800 Horseshoe Dr N

            Naples FL 34104

            (239) 252-2400

            https://cvportal.colliergov.net/CityViewWeb/Home/

            BBB records show a license number of CTGENA-CGC1519801 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Sarasota County Construction License Board

            1001 Sarasota Center Blvd

            Sarasota FL 34240

            (941) 861-5214

            https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

            BBB records show a license number of PVD733 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 5/31/2025.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CGC1519801 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

            These agencies may include:

            Charlotte County Construction License Board

            18400 Murdock Cir

            Port Charlotte FL 33948

            (941) 743-1201

            https://secureapps.charlottecountyfl.gov/CitizenAccess/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Storm Smart Buyer LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Business Management
            • Mr. Brian Cassell, President
            Contact Information

            Principal

            • Mr. Brian Cassell, President

            Customer Contact

            • Mr. Brian Cassell, President
            Additional Contact Information

            Fax Numbers

            • (239) 278-7950
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            55 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/18/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            10ft hurricane resistant door installation began on Dec 6, 2023. The installation was a disaster, we immediately called the company regarding the installation, screws leading to nothing and visibly loose, we then waited for our three hour time frame appointment with the field supervisor to come to our residence and inspect. He concurred that the install was done incorrectly. We then waited for our next three hour time frame for the installers to return along with the field supervisor. The installers returned but no field supervisor was with them. The installers acted as though they had no idea why they were sent back to our residence. We attempted to convey all the issues with the door, he added a longer s**** here and there and left. After calling the company to inquire why the field supervisor had not come with the installers, we were told he was tied up on another issue. He did end up showing up that morning but the installers had already left. Upon more phone calls to the company, we were set up for an appointment with the service department. Again we waited through our three hour time frame. Two new to men showed up to now service this door that had not even been properly installed yet. Photos of the mistakes made were taken by not only the service men but my husband as well. We were then told all new door tracks needed to be ordered and that when the tracks came in, they would be back to take the door apart and re-install. After several calls to the company a service date was finally given to us. Again, we moved all our lanai furniture off the lanai and into our living room while we waited for our next three hour time frameonce the time frame elapsed, I called the company and was then asked if our appointment could be re-scheduled. At this point, we had our home in complete havoc all day waiting and refused a re-schedulethat day the same two service men along with another came to our home, took the entire door apart, re-installed the door only to find that because of the initial faulty install, all new framing was needed. We were told that the framing would take between a week and a month to come in. To this date, the framing has not come in nor has our next three hour time frame been scheduled. I called the company in complete dismay over this entire ordeal and was assured a manager that handles escalated complaints would call me. We are beyond three months into this installation and a manager has not called.
            Read More
            Read 54 More Complaints

            Customer Reviews

            61 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Douglas N

            04/16/2024

            Terrific service all the way around. Very pleased with work, product, and scheduling.

            Storm Smart Building Systems, LLC Response

            04/17/2024

            Thank you for taking the time to review Storm Smart, *******!! We appreciate your business.
            Read 60 More Customer Reviews

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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