This Business Is Not BBB Accredited

Roca Labs Nutraceutical USA

Roca Labs Nutraceutical USA

(855) 933-1010

Roca Labs Nutraceutical USA

10 years in business
PO Box 5309
Sarasota, FL 34277-5309
Additional Phone Numbers
  • (850) 290-5528
  • (866) 566-5288
  • (850) 290-5200
Additional Website Addresses
BBB File Opened: 02/08/2011
Business Started: 10/18/2006
Business Incorporated: 10/18/2006 in FL
Type of Entity
Corporation
Contact Information
  • Principal: Dr. George C. Whiting, President
  • Mr. Don Juravin, Vice President
  • Customer Service: Ms. Sharon King, Account Manager
Business Category
  • Weight Control Services
  • Health & Diet Products - Retail
  • Internet Shopping

Alternate Business Names
  • Roca Labs, Inc.
  • Roca Labs USA
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

D

Additional Complaint Information

It has come to BBB's attention that in September 2014, Roca Labs filed a lawsuit against one of its customers resulting from her filing a BBB complaint. BBB also has received information that other customers have received demands from Roca Labs that litigation will be filed against them if they do not remove their complaints.

Roca Labs has a non-disparagement clause in its consumer contract that prohibits customers from disparaging the business a... Read More

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On September 24, 2015, the Federal Trade Commission filed a Complaint for Permanent Injunction and Other Equitable Relief against the company and its principals, Don Juravin and George Whiting, alleging violations of the FTC Unfair or Deceptive Acts or ... Read More

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On September 13, 2016, the Federal Trade Commission filed for an Asset Freeze Order against the company and its principals, Don Juravin and George Whiting. (Case Number 8:15-cv-2231-T-35TBM, filed in the United States District Court Middle District of F... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Roca Labs Nutraceutical USA include:

  • Government action(s) against business.
  • Failure to respond to one complaint filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Roca Labs Nutraceutical USA

This Business Is Not BBB Accredited

Roca Labs Nutraceutical USA

Customer Review Rating:

75%
25%

Composite Score: