This Business Is Not BBB Accredited

IT Works! Global

IT Works! Global

(941) 348-6650

IT Works! Global

15 years in business

908 Riverside Dr
Palmetto, FL 34221-5035

BBB File Opened: 4/25/2011
Business Started: 4/12/2001
Type of Entity
Contact Information
  • Ms. Tara Eitman, Compliance Manager
  • Ms. Sarah Bailey
  • Mr. Tim Seat, Legal Counsel
  • Mr. Skeeter Trahan, Director of Customer Service
  • Ms. Holly Verhovec
  • Mr. Michael Riffe
  • Ms. Courtney Paige Sharp
  • Ms. Nikki Aguilar
Business Category
  • Marketing - Home Based Business
Additional Information
  • Loyal Customer Agreement The Loyal Customer Agreement states that in order the get wholesale (discounted) pricing for life a Loyal Customer agrees to "fulfill the three-month minimum purchase agreement." By completing your enrollment, you agree to the following: 1) Your credit card will be billed for the initial order and any subsequent orders. 2) By enrolling in the Loyal Customer Program, you are agreeing to a minimum three-month purchase agreement. 3) You have read the rules pertaining to membership and product returns on the back side of the form. If the terms are not agreed to, than the enrollment cannot be completed. ***To end your auto-ship (it does not automatically end after three orders) please call It Works! after your final order (if you so choose to end the agreement). A $50 fee will be applied to the customer account for early termination of the Loyal Customer Program (CLP). ***Customers have the option of paying the $50 membership fee upfront to avoid the auto-ship commitment. Ways to Cancel to your Loyal Customer Program 1. Call It Works! at 1-800-537-2395. 2. Via your eSuite. 3. You may also cancel by submitting a support ticket. ***All successful cancellations are issued a confirmation number. Please retain this for your records. ***Emptying your cart does not cancel your auto-ship.
  • IT WORKS! PRODUCT REFUNDS AND RETURNS POLICY 1. Because our products produce different resultsfor different people, we do not guarantee specific results nor offer a money back guarantee. Please follow the directions with each product you receive. 2. The customer is responsible for all return shipping costs. 3. To receive a refund, all products must be postmarked within thirty (30) days of the ship date and all items must be in an unopened, "new" condition. When making a return, the customer or Distributor must use a traceable shipping method. It Works! is not liable for the shipping costs of returned products or any return shipments that may be lost in the return shipping process. 4. Refused orders are defined as orders that are refused upon delivery, marked return to sender, are undeliverable, or that have an insufficient address. A refused order is assigned a $5 refusal fee that is deducted from the refund. Refusal fees are applied to ordersto offset return shipping costs and return processing charges. Refused orders could take up to ninety (90) days to reach the returns processing center. 5. Loyal Customers that select the auto-shipment membership option at enrollment must complete the Loyal Customer agreement. If an order is returned at any time causing the total completed orders on the account to be less than three (3), It Works! will deduct a $50 Membership Fee from the refund on the returned order. If the full amount of the Membership Fee cannot be deducted from the return, the Loyal Customer account will be canceled. Loyal Customers that select the $50 Membership Fee option at enrollment will never incur a Membership Fee for returning an order. 6. Returning an order to It Works! will not automatically cancel your monthly auto-shipment. To cancel an auto-shipment call the market-specific Customer Service number assigned below or submit a support ticket in eSuite. All auto-shipment cancellation requests must be completed at least two (2) business days prior to the auto-shipment process date. 7. If only a portion of a stocked package (several products grouped under one item name/number) is returned, the full value and BonusVolume (BV) of the item(s) kept will be deducted from the refund on the return order. 8. Once your order is received and inspected at our return processing center (usually within 10 business days), your refund will be processed to the credit card used to purchase your order. Depending on your credit card company, it may take an additional 2-10 business days after your refund is applied for monies to post to your account. 9. All returns must be accompanied with the original or a copy of the original packing slip. 10. To exchange products, please call Customer Service or submit a support ticket in eSuite to specify which product you would like to return and which products you would like to purchase in exchange. Please place your exchange order prior to returning your original items for refund to avoid interruption of your auto-shipment services.

Products & Services
This company offers beauty, health, and wellness products including nutritional supplements, and the Ultimate Applicator Cosmetic System.
Service Area
We currently have thousands of independent distributors and customers across three continents, 19 countries, and multiple territories .
Alternate Business Names
  • IT Works Marketing, Inc.

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Pattern of Complaints

BBB has received a pattern of complaints from consumers alleging that they received the wrong products. Consumers have stated that after trying to cancel with the bu... Read More


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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IT Works! Global


IT Works! Global

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