Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          SC Media, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforSC Media, Inc.

            Web Design

            At-a-glance

            Customer Reviews

            4.47/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            SC Media, Inc is a Nationwide Digital Marketing Agency that helps all businesses with their online marketing & identity. Our solutions are tailored to each individual businesses needs and budget. Visit our website to learn more about our Solutions

            Products & Services

            SC Media, Inc offers Digital Marketing Services including Custom Website Design, Mobile Website Platforms, Web Hosting, Social Media Marketing, Search Engine Marketing (PPC), Search Engine Optimization (SEO), Email Marketing, and more. Call Us Today

            Business Details

            BBB File Opened:
            11/7/2016
            Years in Business:
            11
            Business Started:
            10/5/2012
            Business Incorporated:
            4/27/2016
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 6:00 PM
            Su:
            8:00 AM - 6:00 PM
            Business Management
            • Mr. Jason A. Cox, President
            Contact Information

            Principal

            • Mr. Jason A. Cox, President

            Customer Contact

            • Mr. Jason A. Cox, President
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/06/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            15 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Paula G

            02/07/2024

            This just wasn't for me. Hosting i was told was 250$ on 1/24/24 then a month later was told 350$. That about summed up my experience. I later went with a host that charges 250$ for 3 years. This site building was a difficult experience. I had no prior knowledge of website building or hosting and i think that made it difficult. I was contacted on 1/28/23 to do a website and hosting. I agreed and pd. The website took about three weeks to complete. 2/20/23. Much of the communication was through text and emails which can be hard. I wanted to set up phone calls but ***** said it was difficult because he cared for his kids. I understood, but admit it did become frustrating. I had to video myself pointing out errors a few times to get it correct. This was time consuming. After it was done i was frustrated by the communication and ***** sent a text saying i hope you are not to frustrated to give me a 5 star review. It wasnt a 5 star experience probably a 3 star at that point. So i figure id move on, just not say anything. Then an email came 7 weeks early on 1-1-24 for host renewal (i didnt meet him till 1-29-23 and website wasnt done till 2-20-23). I decided to shop around. I wasnt provided any info for my site at all. when i was asked by friends and new hosts basic info about domain, host, website access ect i had no idea. I reached out to ***** for the info and he accused me of being rude and became angry. He then told me repeatedly to get my files off within, at that point, 72 hrs. Mind u i hadn't even know ***** a year let alone been hosted a year. He threatened to delete files repeatedly before my annual date. Sad. I went with a larger company 1/4 his cost. Again i had to send multiple emails requesting info because they always came incomplete. One domain, one webpress and one unlock security eft.In the end he deleted the files before the annual date of my site. My new host had copies. Thank goodness. I dont do well with threats. Just wasnt for me.

            SC Media, Inc. Response

            02/08/2024

            This is perhaps the most slanderous review I have ever been faced with. ***** hired me a year ago to build her website and it is lovely. For 11 1/2 months ***** never messagedr or emailed me. 

             

            I reached out to her in January to let her know her hosting was expiring and I informed her the rate is $250. She said she would get back to me. 

            A few weeks passed and still no reply. ***** asked for her login to the website, which I gladly gave her, and then I gave her instructions on how her new hosting company would have to migrate the files off of the server and I would provide her the *** authorization code for the domain to be transferred. 

            she worked with blue host and all was done a few days ago. ***** said thank you so much and I'll leave you a review!

            I have no idea why she is expressing fale accusations and frustrations when I did absolutely nothing wrong. Her website AND domain were transferred with the help of me for NO FEE and her website is live now! It appears she needs to fix her SSL certificate but everything is live and I did not hold, keep or damage any of her work that she paid for. 

             

            This review is ******% untrue and you can very the domain and site are live ************ and visit ************** to verify it is on blue host. 

             

            I am pleasing with the BBB to remove this slanderous review as this drastically affects my small business and rating!

            SC Media, Inc. Response

            02/08/2024

            Furthermore, I did in fact instruct ***** that her hosting expired. She knew her hosting was due on February 1st and I politely let her know that I am able to help her get the files off of my server and migrated to her new host. That is why she had a login, that is why the authorization code was given within 1 hour of her asking for it, and that of course is why her new hosting company had the files. 

            I then let ***** know that it looked like blue house had transfer the website and the domain 100% and then I went ahead and removed the files from my server. That is exactly what happens because there are already files on bluehost who is our new hosting company and there are no reason for the files to still be on my server. 

            For ***** to say that we never talked and for her to insinuate that she asked for logins or anything like that is a complete lie. She asked for a login at the end of January which I gladly provided because to be able to transfer the files that's what she would need. I did exactly what she said I never threatened to delete the files I simply let her know that she had three options. Option number one is to renew with me at $250, option number two is to hire another hosting company and then she can migrate the files and transfer the domain, and option number three was I could just simply remove the files. That is not a threat that is how marketing companies work and that is how you give people options for hosting. 

            **** took option number two and hired bluehost as she mentioned to manage and host her website files. Everything was done and in accordance to what she asked for and again this review is slanderous and it sounds like somebody was just upset because they didn't want to pay a fee and wanted to pay $90 at Blue House. Which is 100% fine but that is not my fault

            Local BBB

            BBB of West Florida

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.