Business ProfileforA B Certified Water Treatment, LLC

We spent $3100 last year for new equipment provided by AB Certified Water, including two new reverse osmosis systems in our kitchen and bar. After hurricane ******** attempted several times to schedule a appointment to have the reverse osmosis systems repaired. I was told they had many customers in south county that needed their attention. I was under the impression that we too were customers. ******* refused to schedule a repair appointment.We were without power for a few days during Hurricane ***. When the power came on the R/O system in the kitchen flooded our kitchen and family room oak floors. The system in the kitchen is working okay as long as we don't have another power outage. We also have an R/O unit in the bar. When the power came on it too spewed water into the cupboard and onto the antique wood floor. When we attempted to turn the unit in the bar on it continues to spew water in the cupboard and onto the floor. Our antique wood floors are now warped. We can't uses the ice maker because it is connected to the R/O. We can't use the drinking was either.A staff person, ******, suggested we contact ****'s list or other water system companies. NOT ACCEPTABLE. Other companies won't work on the equipment that they didn't provide. So terribly disappointed in this company. Seems they were more than happy to make a sale but not so willing to provide necessary service when needed.We contacted several companies. Superior Water Conditioning came out and fixed the softener that wasnt working after the hurricane. The meter had blown out. They will not work on the R/O equipment that we bought from AB Certified. Our only option is to replace the two R/O systems if we want Superior to take over on water system. The R/O systems installed by AB Certified Water cost $650 each.