This Business Is Not BBB Accredited

Capitol Marketing Concepts, Inc.

Capitol Marketing Concepts, Inc.

(727) 290-2311

Capitol Marketing Concepts, Inc.

22 years in business
696 1st Ave N Ste 400
Saint Petersburg, FL 33701-3610
Additional Phone Numbers
  • (727) 290-2118
  • (800) 393-7843
  • (800) 278-4732
  • (800) 569-9685
  • (727) 822-2468
  • (800) 822-2480
  • (800) 238-5659
  • (727) 290-2415
  • (727) 290-2441
BBB File Opened: 03/22/1995
Business Started: 01/09/1995
Business Incorporated: 08/04/2004 in FL
Type of Entity
Corporation
Contact Information
  • Principal: Ms. Kristen Ossola, Travel Administrative Assistant
  • Ms. Sandra .
  • Mr. Brian Bell, President
  • Pavlina Blahova, Director
  • Mr. Thomas Coffeen, Director
  • Ms. Karen Hughes
  • Mr. John L. McMullin, Secretary
  • Mr. H John Mejia, Director
  • Ms. Madeline Romero
  • Mr. Samuel G. Toumayan, CEO

Business Category
  • Vacation Certificates & Vouchers
  • Travel Agencies & Bureaus

Additional Information
  • This BBB Business Review provides information about the customer experience history for Capitol Marketing Concepts, Inc. and all of its business names. Capitol Marketing Concepts, Inc. has registered the following names: 1) Bill Brown Plaza Trave...
  • This BBB Business Review provides information about the customer experience history for Capitol Marketing Concepts, Inc. and all of its business names. Capitol Marketing Concepts, Inc. has registered the following names: 1) Bill Brown Plaza Travel 2) CMC Acquisitions Corporation 3) Capitol Cruises 4) Travel Agency Network Capitol Marketing Concepts, Inc. began business in 2004 and is a marketing company that works with businesses on promotions and employee incentive programs. Bill Brown Travel Plaza was purchased by Capitol Marketing Concepts, Inc. and was registered as a DBA for Capitol Marketing Concepts, Inc. in 2004. Bill Brown Plaza Travel began business in 1985 and is a full service travel agency.
  • The business requests and BBB recommends that if you have any complaints or concerns, please contact the business directly at 727-895-8151, Sueann Adams sadams@bbptravel.com to resolve any issues prior to contacting BBB.

Alternate Business Names
  • Capitol Cruises
  • Bill Brown's Plaza Travel
  • Bill Brown Plaza Travel
  • CMC Acquisitions
  • Meridian Enterprises Corporation
  • CMC Acquistion Corporation

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

C+

Pattern of Complaints

BBB files indicate that that Capitol Marketing Concepts, Inc. has a pattern of complaints from customer stating that the business has a delay on confirmation of travel dates, prices of travel not honored, misleading mailings, and late delivery of refunds.

On February 10, 2015, BBB sent a request to Capitol Marketing Concepts, Inc. to address this pattern and what actions the business has taken to help eliminate the causes of complaints. As of tod... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Capitol Marketing Concepts, Inc. include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Capitol Marketing Concepts, Inc.

This Business Is Not BBB Accredited

Capitol Marketing Concepts, Inc.

Customer Review Rating:

100%

Composite Score: