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Find a Location

Auto Approval Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAuto Approval Inc

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company is a used car auto dealership.

    Business Details

    Location of This Business
    704 W Robertson St, Brandon, FL 33511-4922
    BBB File Opened:
    9/14/2011
    Years in Business:
    12
    Business Started:
    8/27/2011
    Business Incorporated:
    8/27/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. William Michael Chen, President
    Contact Information

    Principal

    • Mr. William Michael Chen, President

    Customer Contact

    • Mr. William Michael Chen, President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Bought the car and was told the x **** on tires meant the tires were new checked. The tires were all dry rotted and the tire blew. the owner refused to help me with tires or replace this was only hours after leaving lot. I had to purchase 4 used tires, the blinkers were out and he refused to replace blinker bulbs upon purchase of the vehicle. I recently found out I cannot leave the state not even to visit another state! I purchased car with out of state license and told him I was here for work and travel a lot in my occupation. the owner is now telling me I cannot leave with the vehicle I am financing untill paid off! The sunroof was leaking and flooded my floor boards with water the passenger door leaks I tried to return the car the same day as purchased because of the issues found out upon driving Owner stated no refunds I have tried to come to a resolution with them and they refuse to do anything. I need some guidance
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sadavia S

    1 star

    07/06/2023

    If I can give zero stars I would. These people are scammers they told me both my cars were 19 days past due which was inaccurate they towed both my cars I go there in person to resolve this manner. I had witnesses and proof that my payments weren't due until another week. They told me I had to pay the full amount of the car of 4,000 dollars I asked them why they were rude aggressive and was demanding money. My father asked what did I owe since he were saying I'm 19 days late he said I would have to pay 202 dollars my dad proceeded to pay only that they told my dad no he sold my contract..they are liers scammers rude etc. They need to be shut down

    Local BBB

    BBB of West Florida

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