Business ProfileforFlagship Title of Tampa, LLP

On June 9th 2023, I closed on my home and part of the closing required me to pay off several credit cards. It is now, almost two months later and three of my credit cards have not been paid. Flagship Title has never contacted me to advise these three payments have not been made, in fact I had to contact them. I have contacted them twice by email, 4 times by phone and once in person and all I am getting is the run around. For 2 of the credit cards they gave me one consolidated check to pay for 2 accounts and the credit card company wants 2 separate checks (one for each account) as for the third credit card account, ********* claims that the payee (macys) has cashed the check, and the payee has told them that they will not apply the payment to my account until the full credit card number is provided. I have called the credit card company and they have not received any payment from Flagship. Flagship claimed that ****** told them if I give them the full account number, ****** will apply the payment to my account. If ********************** mailed payment coupon with the payment how com ****** doesn't already know that the payment is for my account? ********************** claims the check was cashed on 6/26/23 and I have asked for a copy of this canceled check however they cannot produce the canceled check. Although I am making the payments interest is accruing daily on this account and I will now owe more than the original balance. I want the canceled check for ****** ASAP or I want Firstflag to issue another check and mail it to me so that I can pay the payee directly. I also want 2 separate checks for ***'s Club to pay 2 spereate accounts, since they will not accept once consolidated check.