This Business Is Not BBB Accredited

Cons Call Home

Cons Call Home

(239) 321-6120

Cons Call Home

9 years in business
4415 Metro Pkwy STE 325
Fort Myers, FL 33916-7427
Additional Phone Numbers
  • (239) 465-4121
  • (888) 852-4615
  • (888) 524-6151
  • (888) 966-7226
  • (877) 266-3016
BBB File Opened: 07/28/2008
Business Started: 05/06/2008
Business Incorporated: 03/06/2009 in FL
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Timothy Meade, President
  • Mr. Jeff Brown, Secretary
Business Category
  • Long Distance Phone Service
  • Voice Over Internet Protocol Sales and Service

Products & Services
This company provides telephone services to people with families or friends that are incarcerated.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

F

Pattern of Complaints

BBB has received a pattern of complaints from consumers alleging that the phone numbers purchased from the business do not work or are blocked by facility phone systems. When consumers request to cancel, they are only issued partial refunds as the set-up fees are non-refundable. Customers also complain about non-delivery of refunds, billing issues, and sales practice issues.

In June 2016 and July 2012, BBB contacted Cons Call Home requesting i... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Cons Call Home include:

  • 58 complaints filed against business
  • Failure to respond to 17 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • One complaint filed against business that was not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Cons Call Home

This Business Is Not BBB Accredited

Cons Call Home

Customer Review Rating:

50%
50%

Composite Score: