At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- New Port Richey, FL 34655-4000
- BBB File Opened:
- 1/7/2009
- Years in Business:
- 17
- Business Started:
- 1/18/2007
- Business Incorporated:
- 1/18/2007
- Accredited Since:
- 1/21/2009
- Type of Entity:
- Corporation
- Alternate Business Name
- Pool and Spa Supply Store, LLC
- Business Management
- Mr. Michael Kennedy, CEO
- Mrs. Melissa Kennedy
- Contact Information
Principal
- Mrs. Melissa Kennedy
Customer Contact
- Mr. Michael Kennedy, CEO
- Mrs. Melissa Kennedy
- Additional Contact Information
Fax Numbers
- (866) 496-7785Primary Fax
- (866) 496-7785
Customer Complaints
0 Customer Complaints
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3 Customer Reviews
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Most Recent Customer Review
Rafail S
10/06/2023
Pool and Spa Supply Store Response
10/09/2023
I apologize that your motor was delayed, your order was received on Friday, Sept 29th and our warehouse created the ***** label on Monday, October 1st. When they tried to print the label, they found that the printer had stopped working. I was not informed of the printer problem until Wednesday, when I contacted our warehouse regarding your order and another order, they told me that the printer had just been fixed and that your order would ship on Thursday.
Unfortunately, your house number was mis-typed on the label, as soon as you called to inform us of this error on Friday afternoon, we called ***** to correct the issue and request that ***** deliver your motor on Saturday. They informed us that not all areas have Saturday delivery and that your motor would be delivered today, Monday, October 9th.
Again, I apologize for the delays.
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