BBB Accredited Business Profile

Cigars Direct, Inc.

Cigars Direct, Inc.

(888) 762-8786

Cigars Direct, Inc.

16 years in business

11041 Countryway Blvd.
Tampa, FL 33626

BBB File Opened: 8/20/2008
Business Started: 8/01/2000
Type of Entity
Corporation
Contact Information
  • Customer: Mr. Juan Panesso, Customer Service Manager
  • Principal: Mr. William Ferriolo, President
Business Category
  • Cigar & Cigarette & Tobacco Dealers - Retail
  • Cigar, Cigarette & Tobacco Manufacturers
  • Cigars and Cigar Accessories
  • Cigar & Cigarette Lighters

Additional Information
  • We have a "no questions asked" policy in the extremely unlikely event you are not satisfied with the quality of our products. First, you must request a return authorization from our customer service department at sales@cigarsdirect.com. You must contact us within 30 days of receipt, as we will not accept returns after that time. You will then need to send your item back to us for a replacement item or credit, less shipping. We must receive the returned cigars in similar quality packaging and we will not accept damaged cigars that have been returned without protective packaging.

Products & Services
We're an online retail store selling hard to find cigars. We offer premium cigars along with those special items that others can't seem to get their hands on, like OpusX, Ashton VSG, Anejo, and Padron.
Service Area
Westchase Area and Online for Mail Order

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Overview

At Cigars Direct, we love what we do, and it's that love that drives us to constantly look for exceptional products to make your cigar smoking experience the best it can be - relaxing, enjoyable, and memorable.

Mon: 09:00 AM to 05:00 PM
Tue: 09:00 AM to 05:00 PM
Wed: 09:00 AM to 05:00 PM
Thu: 09:00 AM to 05:00 PM
Fri: 09:00 AM to 05:00 PM
Sat: Closed
Sun: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Cigars Direct, Inc.

Cigars Direct, Inc.

BBB ACCREDITED SINCE 9/18/2008

Customer Review Rating:

Positive
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Composite Score:

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