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Find a Location

Quality Septic, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quality Septic, Inc.

      1412 E Baker St Plant City, FL 33563-5804

      BBB Accredited Business
    • Quality Septic, Inc.

      PO Box 1337 Dover, FL 33527-1337

      BBB Accredited Business
    • Quality Septic, Inc.

      1811 M Rd Brandon, FL 33511-4870

      BBB Accredited Business

    Business ProfileforQuality Septic, Inc.

    Septic Tank Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2004

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Quality Septic provides full service septic services.

    Products & Services

    Quality Septic services include pumping septic tanks, grease traps,septic inspections,tank replacement and repairs, complete new septic installations for commercial or residential,drain field replacement and or repair for in ground or mound systems.

    Business Details

    This is a multi-location business.

    Find a Location

    Quality Septic, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quality Septic, Inc.

        1412 E Baker St Plant City, FL 33563-5804

        BBB Accredited Business
      • Quality Septic, Inc.

        PO Box 1337 Dover, FL 33527-1337

        BBB Accredited Business
      • Quality Septic, Inc.

        1811 M Rd Brandon, FL 33511-4870

        BBB Accredited Business
      Location of This Business
      1412 E Baker St, Plant City, FL 33563-5804
      BBB File Opened:
      5/31/1997
      Years in Business:
      30
      Business Started:
      3/24/1994
      Business Incorporated:
      3/24/1994
      Accredited Since:
      3/31/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of SR0981300 for this business, issued by Florida Department of Health. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of SA0980876 for this business, issued by Florida Department of Health. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      BBB records show a license number of SR0011378 for this business, issued by Florida Department of Health. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Florida Department of Health

      4052 Bald Cypress Way

      Tallahassee FL 32399

      (850) 488-0595

      https://www.doh.state.fl.us.

      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 7:00 PM
      Su:
      7:00 AM - 7:00 PM
      Business Management
      • Mr. Kevin Johnson, President
      Contact Information

      Principal

      • Mr. Kevin Johnson, President

      Customer Contact

      • Mr. Kevin Johnson, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/20/2022

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On June 9th, 2022 Quality Septic came to my home to pump out my septic tank. Later that evening, I discovered that they have driven off the edge of my driveway causing damage as they left. I call their office on June 10th and was provided with an email address to forward photos of the damage. I also provided them video evidence from my security cameras that showed their truck causing the damage. The driver had to have known that he had damaged my driveway and he made no effort to inform me. Around 6:00PM on the June 10th Marcus from Quality Septic came to my house to advise me that "he was sorry" and that they were going to pay for the damage. For over a week they told me that they could not find anyone to provide a quote to repair the damage. I had no problem contacting several companies and I gave them the contact information of the lowest bidder. A few days later Joe with Flatline Concrete contacted me to informed me that he would be coming out to meet with myself and Marcus from Quality Septic to discuss the work that needed to be done. During that meeting, Marcus agreed to his price and he also agreed to provide Flatline Concrete with a post dated check. This never happened. Joe was supposed to start the job on July 18th . On July 13th I received a text from Marcus advising me that the owner of Quality Septic would be coming to inspect the damage. Since receiving that text from Marcus, I have not been given any straight answer regarding their intentions. The bottom line is, they damaged my property almost six weeks ago and I still have no clear answer as to what they plan to do about it.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jose E

      5 stars

      04/24/2023

      Outstanding service in Zephyrhills 4/24/2023 for my septic system happy customer

      Local BBB

      BBB of West Florida

      BBB Reports On

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