Business ProfileforSundial Beach Resort
At-a-glance
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Business Details
- Location of This Business
- 1451 Middle Gulf Dr, Sanibel, FL 33957-6521
- BBB File Opened:
- 7/27/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of BEV4600709 for this business, issued by Florida Department of Business & Professional Regulation
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of CND4600008 for this business, issued by Florida Department of Business & Professional RegulationThese agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
- Contact Information
Principal
- Sarah Cardenas
Customer Contact
- Sarah Cardenas
- Additional Contact Information
Fax Numbers
- (239) 395-6032Primary Fax
- (239) 395-6032
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Amy L
01/12/2022
I originally made my reservation for 3/2019. I stupidly paid for the 3 nights, I should have only paid the deposit. My husband was unable to physically make the trip and we rescheduled for 11/2019. We had to postpone once again because he needed surgery. I spoke to Sherly J***** and she said that it would be on hold until we could make it another time. Well, apparently Sundial's Policy is to just cancel the whole reservation and pocket the $1,344.72! I called this week to finally get to use this reservation and I was laughed at by James T******* asking me why I waited to long. I said Covid kept us home and his response was "our business has been completely booked all through Covid ". So I guess we should have traveled through Covid??? I just can't believe they kept the entire payment. I know they have a staff and a phone, why wouldn't they make a simple phone call and ask me about the booking? Do they think I wanted to throw $1300 away?? Then he had the edacity to offer me 10% another visit...NO WAY!!! I would NEVER trust this place!!!
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