This Business Is Not BBB Accredited

Covenant Business Solutions, Inc.

Covenant Business Solutions, Inc.

(888) 331-3371

Covenant Business Solutions, Inc.

1497 Main St Ste 391
Dunedin, FL 34698-4612
Additional Phone Numbers
  • (727) 232-4556
  • (866) 986-4153
Additional Website Addresses
BBB File Opened: 04/11/2013
Business Incorporated: 10/04/2012 in FL
Type of Entity
Contact Information
  • Principal: Mr. Robert Smilanich, President
Business Category
  • Payment Processing Service
  • Billing Service

Additional Information
  • Covenant Business Solutions, Inc. has taken over the billing for Axis Bulling Services, LLC. The complaints detailed in this report are for both companies.
  • Covenant Business Solutions, Inc. has taken over the billing for Axis Bulling Services, LLC. The complaints detailed in this report are for both companies.
  • Mr. Robert Smilanich, President of Covenant Business Solutions, Inc. is also the Manager of Axis Billing Services, LLC and President of Premier Fitness Marketing. Both of these companies have separate business review can be viewed at


Pattern of Complaints

BBB has received a pattern of complaints from consumers stating that they have cancelled their membership per the company's terms but the company has continued to charge consumers accounts. Consumer also allege that the business declines their cancellation letter stating they submitted too early.

On October 3, 2013, BBB contacted Covenant Business Solutions, Inc. requesting information as to why the business believes the customers are filing the ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Covenant Business Solutions, Inc. include:

  • 34 complaints filed against business
  • One complaint filed against business that was not resolved.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Failure to respond to one complaint filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Covenant Business Solutions, Inc.


Covenant Business Solutions, Inc.

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