Business ProfileforGettel Nissan

All the staff I spoke to at Gettel Nissan were courteous and professional. However, I feel Gettel Nissan's marketing is deceptive, and it led me to purchase a vehicle which abruptly failed in an unsafe manner. I purchased a pre-owned 2013 Nissan Sentra from Gettel Nissan in August 2022. The vehicle was under 10 years old and it had under 60,000 miles, which qualified the vehicle for the Gettel Certified Plus vehicle program. According to Gettel's website, "Each Gettel Certified vehicle has undergone a comprehensive bumper-to-bumper inspection by the certified mechanics in our service department who carefully examine every detail of a vehicle." Additionally, Gettel certified vehicles come with a 3-month, 3,000 mile limited warranty. When purchasing the vehicle, the Gettel Certified Plus label gave me assurance that I was purchasing a quality pre-owned vehicle. In December 2022, 3,500 miles after purchase, one of the vehicle's front struts failed due to rust in the upper strut housing. The rust was caused by the shape of the upper strut mount, which resulted in water pooling under the hood where the strut mounts to the vehicle's frame. This vehicle design flaw is well documented online for multiple Nissan vehicle models. Googling "Nissan strut housing rust" demonstrates the extensiveness of this rust issue. I inspected the car for rust prior to purchase, and I ignorantly missed spotting the rust damage which caused the strut failure. Due to the generally slow development of vehicle rust, I believe this rust damage existed when I purchased the vehicle. I'm writing this review because I believe a bumper-to-bumper inspection by a Nissan certified mechanic would have diagnosed this well documented issue prior to failure.