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Find a Location

Sarasota Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSarasota Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This dealership is a full service new and pre-owned car dealership.

    Business Details

    Location of This Business
    7435 S Tamiami Trl, Sarasota, FL 34231-7005
    BBB File Opened:
    10/24/1988
    Years in Business:
    24
    Business Started:
    8/12/1999
    Date of New Ownership:
    3/24/2020
    Business Incorporated:
    3/24/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV39061 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of VF-1001165-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of VF-1116258-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV97188 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of VF-1132235-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV104469 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 6/23/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sarasota Toy Cars, LLC
    Business Management
    • Ms. Barbie Bartels, Controller
    Contact Information

    Principal

    • Ms. Barbie Bartels, Controller
    • Bill Sparks, General Manager

    Customer Contact

    • Mr. David L. Peterson, President
    • Ms. Barbie Bartels, Controller
    • Joe Atkinson
    • Bill Sparks, General Manager
    Additional Contact Information

    Fax Numbers

    • (941) 923-0613
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    33 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I called Sarasota Toyota dealership on 2/25/24 inquiring about a vehicle that was listed for sale online. A sales representative named ***** said that the car was available to come look at so my wife and I drove over an hour away only to arrive to the car apparently being "sold" already. We left without buying anything even though we were pressured into buying other vehicles. The next day I continued my search online for a vehicle and found the same car still for sale on there website and the same car also listed for sale $1000 cheaper at there "sister" dealership website at Sarasota Dodge right down the road. I then called the Sarasota Dodge dealership and spoke with a sales representative named ******* who said that the car was still for sale and that he physically touched the car to make sure it was on site. I drove back up to see the car at the Sarasota Dodge dealer even though I was lied to the day before by ***** at Sarasota Toyota. When I arrived they went to get the keys so we could look at the vehicle but took an abnormally long time to come back only with another person,(the manager) to tell me that the car did not pass safety inspections. Instead of being honest saying that the first time, they just let you waste your time, money, gas and wait for you to get on site to try and sell you another vehicle. There was one other vehicle my wife and I were looking at but did not buy so I messaged ***** still being polite after all this dealership had done to us already, and I told him we did not want to buy this other car, thanks and have a good night instead of just leaving and not saying a word, we did the right thing only for him the message rude remarks back. The worst part was at the end of this experience when ***** decided to text me personal verbal assaulting messages after I was nothing but polite to him. I have the whole conversation screenshot saved of him telling us we wasted his time and wishing us the worse in life. ********** ********** major issue

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tye F

    1 star

    03/28/2024

    DO NOT PURCHASE ANY VEHICLES USED FROM THIS DEALERSHIP!!! ALL THEY CARE ABOUT IS THEIR COMMISSION!!! I DELT WITH MEGAN ***** AND BUSINESS MANAGER MARCUS. The 2016 chevy cruze I purchased from this dealership has been un-drivable and in the auto shop since Monday March 4th. I pickedup the car from the auto shop in March 15th, sent it right back to the shop and just now able to drive it on the 27th of March!! The breaks went out on the vehicle while I was driving it. Thank God I wasn't killed or no one else was killed!! The mechanic I had the car towed to says the break line was broken in two places and the car is not drivable. It is costing me $500+ to repair it. I was charged an additional $1296 for this dealership to inspect, clean, and adjust this vehicle which was included in the cost, On top of what I am out of for the breaks repairs! These **** knowingly sold me a vehicle and allowed me to get on the highway and drive almost 100miles back home with a patched up break line. On top of this bs, the engine light came on. Had that checked and was told that the entire thermostat housing assembly had to be replaced! So now I am out of another $500!!! I partially blame myself for not waiting until I had time to show up in person and inspect the vehicle and drive it first before buying it, instead of trusting a bunch of incentive money hungry mf who do not give a damn about anyone else life !!!! Oh, and not to mention the Tire pressure light that was on when I took possession of the car. When I asked about it... I was told by Megan, Oh you have to take it to your local dealership and have the tire sensor replaced. And the warrantyI purchased would not cover these repairs.


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