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Find a Location

Ferman Ford of Countryside has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFerman Ford of Countryside

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/6/2012

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers sales of new and used vehicles, as well as auto repair services and parts.

    Business Details

    Location of This Business
    24825 US Highway 19 N, Clearwater, FL 33763-3902
    BBB File Opened:
    4/29/1986
    Years in Business:
    43
    Business Started:
    6/1/1980
    Date of New Ownership:
    5/12/2014
    Business Incorporated:
    5/12/2014
    Accredited Since:
    4/6/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF1080476/1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV91054 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 6/9/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of MV91188 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of MV9909208 for this business, issued by Florida Office of Financial Regulation

    These agencies may include:

    Florida Office of Financial Regulation

    101 E Gaines St

    Tallahassee FL 32399

    (850) 487-9687

    https://www.flofr.com

    BBB records show a license number of W197183 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    BBB records show a license number of W197430 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    BBB records show a license number of VF-1080476-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ferman of Countryside, LLC
    Business Management
    • Mr. Preston Farrior, CEO
    • Mr. James Ferman Jr., Chairperson
    • Mr. Douglas M. Tew, Vice President
    • Mr. Stephen Straske II, President
    Contact Information

    Principal

    • Mr. James Ferman Jr., Chairperson

    Customer Contact

    • Mr. Preston Farrior, CEO
    • Mr. James Ferman Jr., Chairperson
    • Mr. Douglas M. Tew, Vice President
    • Mr. Stephen Straske II, President
    • Ms. Emma Crane, Customer Service Specialist
    • Ms. Shelly Krolikowski, Assistant General Manager
    • Mr. Bob Murray, General Manager
    Additional Contact Information

    Fax Numbers

    • (727) 793-6290
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I ordered a **** f150 lightning may 20, 2021. Ipaid $100 to **** motor Co |O n that date.On Jan ******* i was notified by **** it was going into production ******* 13 2023 and gave **** another $500 deposit. Both deposits were paid Vi s a credit card. On May 12 i notified Ferman i was cancelling my order.I was notified by email that day my deposit would be returned. **** told on May 2 4 ti would not be returned. I was informed to that by *************************. As per FI statue *******, **** never provided with a receipt of deposit stating the terms and conditions. On those grounds i believe i am owed my $600 deposit back
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kenya H

    2 stars

    09/06/2023

    (Since I cannot edit my review Ferman ****)This is for ***************************** for request to change my review: **************** is amongst the other reviews under Ferman **** with the original person who "helped" me is ****** and then I eventually took my car to AAMCO to fix my car since Ferman **** failed to do so and gave me a false diagnostic. Regarding how they resolved my issue- After also filing a report on the Better Business Bureau, they finally called me and tried to resolve the issue and asked to change/remove the reviews. It also seemed like they were ***et to see this review on the BBB more than resolving the issue, especially the General Manager or General Sales Manager (whichever person I spoke to) who refused to see the documents paid to AAMCO and proof of items that needed to be repaired once again after they (****) should have done it . Although they reimbursed me a small amount of $600+ dollars, I still had to pay a bigger amount for mess *** done/unresolved issues on their part that I initially went there for at another place ($4000+). They also threw in a free oil change but me personally, I will not be visiting Ferman **** again.Thank you ***************************** for helping me out with this case and for the many phone calls trying to resolve this issue and to see if we are on good terms. Sadly it doesn't change the fact that I had a negative experience. Also so sorry I couldn't edit the original post since I no longer have access to it.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

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