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Find a Location

Clearwater Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforClearwater Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/9/2009

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Clearwater Toyota offers sales and service of new and pre-owned vehicles.

    Business Details

    Location of This Business
    21799 US Highway 19 N, Clearwater, FL 33765-2835
    BBB File Opened:
    11/15/1990
    Years in Business:
    40
    Business Started:
    1/25/1984
    Date of New Ownership:
    11/21/1995
    Business Incorporated:
    5/3/1985
    Accredited Since:
    7/9/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF-1023801-1 for this business, issued by Department of Motor Vehicles-Tallahassee. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of D033922 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    BBB records show a license number of MV37622 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 5/12/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • SAI Clearwater T, LLC
    Business Management
    • Mr. Scott Smith, President
    • Mr. Ronald Archey, Service Manager
    • Mr. Christopher Chapman, Service Manager
    • Mr. John Russ, Vice President
    • Mr. Jeff Dyke, Vice President
    Contact Information

    Principal

    • Mr. Steven Peine, General Manager

    Customer Contact

    • Mr. Michael Burns, Customer Relations Specialist
    • Mr. Scott Smith, President
    • Mr. Steven Peine, General Manager
    • Mr. John Russ, Vice President
    • Mr. Jeff Dyke, Vice President
    Additional Contact Information

    Fax Numbers

    • (727) 451-5349
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    After many repeat visits to the dealership, and Private Body Shop directed to by dealership, our RAV4 Platinum original factory-applied Blizzard ***** or Super White paint continues to repeatedly has paint popping off. Toyota refuses to permanently solve this problem resulting in involuntarily consuming our time in huge chunks. The dealership refuses to remedy it conclusively by spot painting the pop off area. Just recently, more paint popped off resulting in repeated trips to the dealer and Body Shop they again directed us to. Attached is a copy of our original complaint letter spelling out our experiences we have had to endure. Now, another episode has us being dragged back and forth and the only dealership have been as follows:we have no record of any previous corrective painting issues.it can very well be six months or more before we can address the current paint issues.In addition, the body shop location originally sent to by the dealership has changed ownership an unknown number of times after doing paint remedies several times on our car.Repeatedly having to painfully exhausting adversarial posturing by the dealership has wasted our time. We lost use of our car for numerous of days each episode. National Toyota and the dealership have generated stress and anxiety resulting from their negligence and obvious display of extreme rudeness, delay tactics, and failure to fix this factory originating paint issues.We have reached the end of our endurance. At our age, late seventies, we demand a permanent resolution by returning 100% of our car`s purchase price or a replacement 2023 identical model. This mess has become unbearable for us. We pray that our stress and anxiety, past and present, will never again be part of our life.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    C. C.

    1 star

    04/02/2024

    I recently received an official-looking email saying it was from an auto recall notice, claiming my 2014 Toyota Corolla was due for a recall and needed to be fixed and to call and schedule. I was skeptical because it did not come from the dealership I went to for service. SECOND, I dont own that car anymore. I decided to call that number on the email and low and behold, it was from CLEARWATER TOYOTA. We stopped servicing any car we had there because of deceptive practices we realized we were being given for servicing. The email address in the email I got was deceptive. I called the dealership I go to and they said any recall emails come directly from their dealership and have their name attached. Clearwater Toyota is not someone I want to do business with in the future.

    Clearwater Toyota Response

    04/05/2024

    Guest has been contacted yesterday by Clearwater Toyota   and all concerns that had with vehicle purchase have been resolved.




    ****************************;  I   Clearwater Toyota

    General Sales Manager
    Tel: ************

    Customer Response

    04/12/2024

    THE ******* ME) WAS NOT CONTACTED BY CLEARWATER TOYOTA. I RECD NO CALL, NO EMAIL NO LETTER.WHICH SPEAKS TO THE SNEAKY WAY THEY OPERATE. NO PERSON CALLED ME. THE **** THAT THE FAKE LETTER FOR WARRANTY EXPIRATION WAS FOR A VEHICLE THAT I NO LONGER HAD FOR OVER 5 YEARS SHOULD TELL YOU SOMETHING

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

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