This Business Is Not BBB Accredited


(813) 931-2369


22 years in business
3504 Cragmont Dr Ste 100
Tampa, FL 33619-8300
Additional Phone Numbers
  • (877) 882-6729
  • (800) 588-8383
  • (813) 319-7010
BBB File Opened: 09/18/2000
Business Started: 06/12/1995
Business Incorporated: 06/12/1995 in FL
Type of Entity
Business Management
  • Mr. Dean Muley, President
  • Yorlan Alfonso, CFO
  • Ms. Gretchen Dacey-Zavalianos, Sr. Vice President of Operations
  • Mr. Mario Garcia, Chairman and Founder
  • Ms. Ivis Garcia, Vice President
Contact Information
  • Customer Service: Ms. Jennifer Fritch, Accounts Receivable Director
  • Jennifer Fritch
  • Mario Garcia
  • Mr. Jimmy Leever, Accounts Receivable Manager
Business Category
  • Medical Equipment
Alternate Business Names
  • Electrostim Medical Services, Inc.
  • Electrostim Medical Services
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Pattern of Complaints

The business requests and BBB recommends that if you have any complaints or concerns, please contact Jennifer Fritch of EMSI at (813) 514-4686 prior to filing a complaint with BBB.

BBB has received a pattern of complaints from customers alleging that EMSI continues to bill and/or deliver shipments of medical supplies that the customers stated (1) were not authorized, and/or (2) were sent after they requested that the supply shipments be discontinu... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for EMSI include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


This Business Is Not BBB Accredited


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