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Find a Location

Good Deals Appliances has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGood Deals Appliances

    Major Appliance Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/29/2015

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers retail sales of home appliances and nationwide delivery services.

    Business Details

    Location of This Business
    1780 NE Pine Island Rd, Cape Coral, FL 33909-1734
    BBB File Opened:
    12/14/2006
    Years in Business:
    18
    Business Started:
    6/9/2005
    Business Incorporated:
    6/9/2005
    Accredited Since:
    5/29/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • C & A Appliances, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    11:00 AM - 5:00 PM
    Business Management
    • Mrs. Leticia Acosta, Vice President
    Contact Information

    Customer Contact

    • Mr. Ramiro "Ray" Acosta, President
    • Mrs. Leticia Acosta, Vice President
    Additional Contact Information

    Fax Numbers

    • (239) 242-9329
      Primary Fax

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On November 24, 2023 we purchased a Maytag Dryer from Good Deals. It was delivered and installed on November 28, 2023. On aprox. December 4, 2023 it stopped working and we called Good Deals. They referred the service request to ******************** who then scheduled an appointment for December 8th. The technician came out and determined that it needed a part that he did not have with him. On December 13th a different repairman came out. He got the dryer working, but did not replace the part. On December aprox December 15th it stopped working again. On December 20th, The first repairman came and replaced the part, and it was working. On December 24th, it again stopped working. The repairman again came on December 29th, and said that in needed the same part replaced again, but he did not have it with him. He would order it and it would be installed next week. On January 3rd, I called the repair company to see when the service was scheduled, and now they are saying January 10th. I called Good Deals and requested that they have the service company expedite the repairs since the machine was new and this will be the 5th service call. The person who answered said " he was following the company protocol", and there was nothing he could do. This service is terrible. The machine is NEW and should not be having any problems, or at least we should not be made to wait WEEKS for service. It is a NEW machine!!I would like the machine repaired or replaced immediately!
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cynthia M

    1 star

    12/28/2022

    Spent over $2,500 on appliances and when delivered they only took the refrigerator not the dishwasher. The dishwasher we had brought to the road and drivers aware they actually had to trip over it to get back into truck. Called our salesman *** and he never called back. Called again and was try to get in touch with driver to find out why no removal. But driver had cell phone which he used while at my home. Called salesman *** again was waiting to hear from a supervisor and would call back . Never received a call back that was Tuesday 9/28/3022. No call today about 2:25 pm called spoke with **** took my name when asked now for a supervisor who now back on phone said he was in a meeting. Asked to be called back by 3:00 pm now 3:35 pm. No return call. Extremely unprofessional and dishonest about taking removal this is so unfair for a business to take advantage of seniors this way especially after a devastating hurricane. Would never , ever recommend this appliance store. Good dals on **************** in **********

    Good Deals Appliances Response

    02/23/2023

    this complaint went to the wron store

    our ********** good deals has thier own bbb account

    please remove from our page please

    Local BBB

    BBB of West Florida

    BBB Reports On

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