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Find a Location

American Global Heir Search Co. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Global Heir Search Co.

    Genealogy
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/18/2008

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A forensic genealogical company locating missing heirs and beneficiaries to estates, guardianships and trusts both nationally and internationally. A subsidiary of GEN Gesellshaft fuer Erbenermittlung mbH

    Business Details

    Location of This Business
    400 N Tampa St Ste 950, Tampa, FL 33602-4700
    BBB File Opened:
    11/15/2007
    Years in Business:
    17
    Business Started:
    4/18/2007
    Business Incorporated:
    4/18/2007
    Accredited Since:
    4/18/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • AGHS
    • AGHS - American Global Heir Search Co.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 AM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Ms. Amy Crabill Lay, President
    Contact Information

    Principal

    • Ms. Amy Crabill Lay, President

    Customer Contact

    • Ms. Amy Crabill Lay, President
    Additional Contact Information

    Fax Numbers

    • (813) 661-8135
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Myself and siblings were contacted by this company in Feb of 2014, we followed all the instructions and returned the needed information to receive the money from ours brothers estate being held by the Herico court in Va. I have called on several dates and was told they were working on it. On Nov ******************************************** was told the money was released that had all the qualifying information in 2013!!! I called several more times and the last information I received was they were going to have a meeting on on Nov 21,2016, then told another meeting was scheduled to Feb,7 2018. I have called several times only to go directly to voicemail. Nobody has contacted my remaining siblings or myself. What has happened to the money that the court said has been released years ago. I have no other choice but to think someone has illegally taken our money. Please help
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephen G

    5 stars

    09/11/2023

    I had a complicated work project that required finding beneficiaries of a Trust who were located in Germany, Canada, and the United States. Our office had not had contact with any of these individuals since the late 1980s. This was a project that my colleagues had been dreading for many years. I got in touch with American Global Heir Search and was assigned to work with Claire. It has been nothing short of a fantastic experience. Claire and her colleague Mary were communicative, professional, and very efficient. We are nearing the end of this project and I am now a hero in the office for bringing this matter to such a successful conclusion. I could not recommend Claire, Mary, and their colleagues at American Global Heir Search highly enough. I would eagerly work with A.G.H.S. again in the future should the need arise.

    American Global Heir Search Co. Response

    09/12/2023

    Thank you for your kind words about our work.

    We are so pleased that American Global Heir Search could assist in successfully locating the rightful beneficiaries of the Trust. We would welcome the opportunity to work with you and your firm again in the future.

    Amy Crabill L, President AGHS

    Local BBB

    BBB of West Florida

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