This Business Is Not BBB Accredited

American Power and Gas, LLC

American Power and Gas, LLC

(800) 205-7491

American Power and Gas, LLC

7 years in business
537 Douglas Ave
Dunedin, FL 34698-7605
Additional Phone Numbers
  • (570) 301-6044
  • (800) 210-9011
  • (610) 601-4110
  • (315) 571-0756
  • (914) 406-7030
  • (814) 480-0598
  • (518) 631-4562
  • (516) 665-0496
BBB File Opened: 01/03/2013
Business Started: 03/11/2010
Type of Entity
Limited Liability Company
Contact Information
  • Principal: Ms. Lucia Austin, Director of Customer Service
  • Mr. Raymond .
  • Ms. Lisa Barry, Research & Regulatory Dept.
  • Mr. Jim Bridgeforth, President
  • Mr. Tom Cummins, Managing Member
  • Mr. Evan Moore
  • Mr. Evan Morgan

Business Category
  • Energy Service Companies
  • Energy Management & Conservation Consultant
  • Electric Companies

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB has received complaints from customers alleging Do Not Call issues. In September 2014, BBB contacted American Power and Gas, LLC requesting information as to their licensing to provide telemarketing services. The business stated it is not the marketing company contacting the customers and that it has an exclusive contract with Consumer Sales Solutions (CSS) for all marketing and sales actions. BBB found that American Power and Gas, LLC is advertising telemarketing positions on Craigslist. BBB contacted the business again to inquire as to why their company is listing these jobs since they stated they are not doing any telemarketing. As of today's date BBB has not received a response from the business. Tom Cummins, Managing Member of American Power and Gas, LLC, is also the Managing Member of Consumer Sales Solutions. A separate BBB Business Review is available for Consumer Sales Solutions at: http://www.bbb.org/west-florida/business-reviews/marketing-consultants/consumer-sales-solutions-in-dunedin-fl-62002073?language=1

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Pattern of Complaints

BBB has received a pattern of complaints from customers involving sales practice and billing issues alleging that the rates they are being billed are double and triple their previous invoice and that of the rates the business had promised.

In February 2014, BBB contacted American Power and Gas, LLC requesting information as to why the business believes the customers are filing the complaints and what actions the business has taken to help eliminat... Read More

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for American Power and Gas, LLC include:

  • Length of time business has taken to respond to complaints.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Failure to have a required competency license.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

American Power and Gas, LLC

This Business Is Not BBB Accredited

American Power and Gas, LLC

Customer Review Rating:

31%
66%

Composite Score: