Customer ReviewsforEnergy Solutions Direct

After interviewing multiple solar installers, I chose ESD Solar. It was the right decision. Pricing, installation, and post-purchase communication have been commendable. Electric charges have dropped to nil. Just wish I could find something equivalent for my gas usage! Thank you!

Thank you for choosing ESD Solar! We're thrilled to have provided commendable service, and we're glad to have helped reduce your electric charges. If you need anything else, just let us know. We appreciate your trust!

We had a great experience with Energy Solution Direct. They were responsive, met their deadlines, and took care to keep us informed along the way. Also, we have a good sales experience with their sales **** ***** Highly recommend this company!

Thank you so much for the kind words! We're thrilled you had a great experience with **** and our team. We appreciate your recommendation!

My experience with Energy Solution Direct was both pleasant and seamless. Everyone from the initial contact to the sales representative, ****, and installers was professional, courteous, and congenial.It was a simple process for me, and my electric bills dropped drastically. I am sorry I didn't act sooner. Solar is the way to go. And, Energy Solution is the company to work with!

Thank you for your glowing review! We're thrilled to hear about your positive experience with us. We take pride in providing seamless service and are delighted to have helped you make the switch to solar. Here's to brighter days ahead!

Please do no go with this company. From the outset, I trusted the salesman. He said that we would be able to dump 130% back into the grid all year. I explained to him that our house is poorly insulated and we wanted to account for that. I asked him to consider everything based off of the peak months and we would be OK if we aren’t getting a return on the other months. We were told our electric bill and then completely eliminated and we would be getting a check from our electric company every month. He also said that our price would never change from what they quote us wasn’t true. After about six months, the loan company called to let us know our price is going up by $50. Our electric has gone down by about $50 but we owe payment of $160 so instead of getting a discount or an unlimited solar bill, we get to pay an extra $160 for panels that aren’t doing what we were promised. The tech said we had any roof space for the type of panel we were putting up and that was also a lie. In short, this person is not more than the shady salesman and we are locked into a $30,000 contract upon which I was dumb enough to trust the word of the person making the promise and not reading the fine print.

Dear Mr.G****,
We sincerely apologize for any misunderstanding or miscommunication you have experienced. Your feedback is important to us, and we would like to address your concerns promptly. Please reach out to our customer service manager, Olivia, at ******@esdsolar.com. She will be more than happy to discuss these issues with you in detail and work towards finding a resolution.
Thank you for bringing this to our attention, and we appreciate the opportunity to address your concerns.

Great customer service! They made going solar super easy & it looks great!

Thank you for the 5-star review! We're thrilled to hear you had a great experience with our customer service and found the process of going solar easy. We're here for you if you ever need anything else!