Customer ReviewsforDouglas Knight & Associates, Inc.
6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Timothy S
1 star12/04/2023
I have recently had to deal with this company, and I have to say I have never felt need to check and see if a lawyer group was legitimate. I got into an accident a while ago, parking brake failed and it rolled and it a parked car. Douglas began calling me a couple weeks ago demanding payment for the damages of the persons car or risk having my license suspended. I'm nothing if not accountable of my actions, and I told them I would be willing to pay with payments plans, even get a second job to be able to help me do it. I explained to them that with this second job, i have a limited window to freely speak on the phone, but not only did the person I spoke to, Ms Becky, change the date we agreed on to make the initial payment, they have (what I can only call) been dodging my calls left and right, making sure to call me during the hours I specifically stayed I would be at work. Even today, when I was off, i called them numerous times, leaving several voicemails as well. How can you be unavailable to take my calls all day, but have time to send me an email in the same day threating to not only take legal action, but stating that you will push for your client to take legal action on me. I have been trying to get this taken care of because even though the accident happened due to faulty equipment, an accident happened. What am I supposed to make of a company that would rather dodge calls only to then play strong are and make threats?!
Review from Danny C
1 star05/20/2022
I have been receiving numerous phone calls from them. They're moving to suspend my license after an accident in December where my insurance lapsed that month. The driver of the other car/party had very minimal damage to their rear bumper while my car was totaled. He even said to not worry about it. Don't get why they're contacting me. A police report was never filed as they were never on the scene. I even got his number and he has never tried to contact me involving the incident because he has said for me to not worry about it at all. 0 stars for this company. Not to mention they're hundreds of miles away and not even close to where I live.Douglas Knight & Associates, Inc. Response
05/26/2022
We represent the insurance company of the owner of the vehicle Mr. ******* struck. Obviously, my clients insured did turn in a claim to his insurance company. Did we get one star because Mr. ******* is upset that he did not have insurance, or that he owes for the damages he caused. We will gladly assist him with monthly payments for the return of his license privileges in Ohio.Review from Theory
1 star11/08/2021
If I could put less then star I would. I am not giving any info on this case. This is solely for others to see how scandalous this company is. I Spld a vehicle in 2019. The new owner I guess In beginning 2021 wrecked and left the scene. They have been calling me telling me if i owe 3k+ and if I don't pay it I I going to have my license suspended. I told them I released liability and I am going to get ahold of dmv Sacramento to obtain it. They said ok and I have till February to obtain it, or my license will be pulled. I then received a call about 4 month later (dmv takes 4 to 6weelks) and this time they told me I have a week left or there going to suspend my license. I said wait you told me I have till February, and she said I never said that. Literally utter **** business pulling peoples licenses, making them lose there livelihoods and possibly there homes over something there saying they did not do. Now that I have my proof of release of liability I called 3 times and left messages and I am not receiving a call back yet. FunnyDouglas Knight & Associates, Inc. Response
11/09/2021
Please send in your paperwork. Thank you for your cooperation.Review from Thomas S
1 star09/02/2021
I received a call and email from Douglas, Knight & Associates stating that my information had been sent to them by their client for an accident claim that I was a party to. A judgement would be brought against me and possible suspension of my drivers license if I did not arrange payment. It was like pulling teeth getting information from the company representative. I told the company representative that I did not have a wreck on the date in question or ever own the vehicle that was involved in the wreck. The representative kept asking if was I going to make arrange payment to pay or file a claim with my insurance. I asked for a copy of the accident report and did not receive. They would only give me small bits of information. Finally, I received the accident report number from the representative. I had to spend $12 to obtain a copy of the report with the state were I live. After reviewing the report, it was obvious that the address listed in the report was not my address. The person's name was similar to mine, but the person's last name was hyphenated which happened to be my middle and last name. The company states they have removed my information from their data base and I am not responsible. This company did not perform the proper due diligence on this claim because if they had actually reviewed the accident report it was very obvious they reached out to the incorrect person. I feel I was harassed unnecessarily due to their lack of research for which I took time out of my busy schedule to perform the work that the associate and the company should have done.Douglas Knight & Associates, Inc. Response
09/02/2021
Mr. ******* has been removed from our system. If Mr. ******* could provide our internal control #, We can investigate further.Review from Cheyenne B
1 star06/28/2021
I've been dealing with this company for a little over 2 years now and have made every payment up until the last three months due to the fact I lost my job but I was communicating with the company to resolve the issue, well today I called to make payment arrangements and the office manager Mr. ***** got an awful attitude with me was talking very negative to me and resulted in me in tears. I have never been treated so awful by anyone. Everyone else I've come in contact with at that business was sooo nice but that man has a very ugly attitude.Douglas Knight & Associates, Inc. Response
06/29/2021
We trust and hope that Ms. ******** future interactions with DKA leave her with a more positive opinion of our company. May we suggest she set up an automated payment arrangement or even go on-line to make the payment arrangements she to which she had previously agreed.
Sincerely,
The ManagementReview from Jazzlyn S
1 star06/22/2021
I apparently wasn't covered driving my grandfathers vehicle didn't know about any of this or get reached at my correct number before they tried to submit to revoke my license. Want me to pay $560 down payment that I don't have upfront and they'll work with me. As a single and newly expecting mother pulling $560 out of thin air in the next few weeks is impossible: the lady who I spoke with was rude and not helpful at all.Douglas Knight & Associates, Inc. Response
06/22/2021
Ms. ******* was sent multiple communications in multiple forms for 6 months during 2020, from both our office and the Texas DMV. Not until the Texas DMV decided to suspend her license did she make contact with our office. No one was rude, she just did not like the answers she received. She was offered an interest free payment plan.
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