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      Country
          Country

          Find a Location

          Hyundai of New Port Richey has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Hyundai of New Port Richey

              3936 US Highway 19 New Port Richey, FL 34652-6152

              BBB Accredited Business
            • Hyundai of New Port Richey

              150 N Bartlett St Medford, OR 97501-6032

            Business ProfileforHyundai of New Port Richey

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.25/5stars

            Average of 20 Customer Reviews

            Customer Complaints

            40 complaints closed in last 3 years

            14 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/25/2009

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company sells new Hyundai automobiles and used autos from a variety of manufacturers, as well as offers repair services on all makes and models.

            Business Details

            This is a multi-location business.

            Find a Location

            Hyundai of New Port Richey has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Hyundai of New Port Richey

                3936 US Highway 19 New Port Richey, FL 34652-6152

                BBB Accredited Business
              • Hyundai of New Port Richey

                150 N Bartlett St Medford, OR 97501-6032

              BBB File Opened:
              3/17/2005
              Years in Business:
              21
              Business Started:
              8/26/2002
              Business Incorporated:
              8/26/2002
              Accredited Since:
              9/25/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of VF-1001590-1 for this business, issued by Department of Motor Vehicles-Tallahassee

              These agencies may include:

              Department of Motor Vehicles-Tallahassee

              2900 Apalachee Pkwy # B441

              Tallahassee FL 32399

              (850) 617-2000

              BBB records show a license number of MV105692 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 3/4/2025.

              These agencies may include:

              Florida Department of Agriculture & Consumer Services

              2005 Apalachee Pkwy

              Tallahassee FL 32399

              (800) 435-7352

              https://www.fdacs.gov

              BBB records show a license number of VF1135132-1 for this business, issued by Florida Dept of Highway Safety/Motor Vehicles

              These agencies may include:

              Florida Dept of Highway Safety/Motor Vehicles

              2814 E Hillsborough Ave

              Tampa FL 33610

              (813) 740-4288

              https://www.hsmv.state.fl.us.

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • New Port Richey-H, LLC
              Business Management
              • Mr. Christopher Holzshu, Manager
              • Ms. Tina Miller, Manager
              Contact Information

              Principal

              • Mr. David Frazier, General Manager

              Customer Contact

              • Mr. John Little, Assistant General Manager
              • Mr. David Frazier, General Manager
              • Mr. Bill Dimitras, Sales Manager
              • Mr. Christopher Holzshu, Manager
              • Ms. Tina Miller, Manager
              • Ms. Melissa McDuffy, Administrative Assistant
              Additional Contact Information

              Fax Numbers

              • (727) 849-7359
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              40 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/24/2024

              Complaint Type:
              Advertising/Sales Issues
              Status:
              Answered
              n August 2023, I had my car undergo an oil change at my mechanic's. During the service, he informed me that the car had no oil and was experiencing oil burning issues. Upon checking the Hyundai website, he discovered that the *** number was part of a recall campaign related to oil burning in cars. He recommended taking the car to the dealership for further inspection.Initially, I visited New Port Richey Hyundai dealership, where they indicated that the oil pan had a crack, causing oil leakage. However, I argued that the car was burning oil, not leaking it, as there were no marks or stains on my garage floor. The dealership's procedure involved using a camera to measure oil consumption, but I opted to take the car elsewhere.In November, I visited ********** Countryside, and they advised me to drive the car for ***** miles without replacing oil, checking the dipstick, or performing any maintenance. Given my weekend-only driving habits, reaching ***** miles would take a considerable amount of time. Recently, while driving, I noticed smoke coming from the hood, and upon inspection, I discovered there was no oil in the car.When I requested the dealership to retrieve the car due to safety concerns, they declined, insisting I drive the unsafe vehicle to their location. Unwilling to risk driving on a major highway, I arranged for a tow service to transport the car to **********. Despite contacting the dealership five times, I have not received any return calls. I only received an email listing several issues, including the need to replace the valve cover gasket.My primary concern is the lack of customer service and the fact that my car falls under the engine campaign issue. I am requesting a replacement for the engine and an apology for the inadequate customer service.
              Read More

              Customer Reviews

              20 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Steve S

              1 star

              01/26/2024

              This dealership is 100% a scam. Do not waste your time. An example, they advertised a car I wanted for just under 19K (used). When I asked for an out the door breakdown itemized, they added a $998 "fee" to extend the life of Hyundai's extend warranty on the powertrain, which is not needed an purely a dealer profit item that they said could not be refused. I am reporting them to Hyndai for this, I doubt they know it is happening. Now had the 'reconditioning fee" of $1200 which is usually detailing and replacing air/oil filters. That apparently was non-negotiable. You have been warned, there are plenty of other dealerships that I have bought from that do not engage in price gouging and misrepresentation. Take the time to read the other reviews as well.

              Local BBB

              BBB of West Florida

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