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Find a Location

Cornerstone Pros has 1 locations, listed below.

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    Business ProfileforCornerstone Pros

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.08/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/7/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Cornerstone Pros is a full service air conditioning, heating, and plumbing contractor. We offer Emergency air conditioning and plumbing services, as well as maintenance. We also offer installation of new air conditioning systems, air quality products, whole home re-pipes, sewer replacements and drain stoppage and fixtures.

    Products & Services

    We offer Service, Maintenance and Installation. Our services for you one stop home provider include installation of new air conditioning systems, air quality products, whole home re-pipes, sewage and drain stoppage and fixtures, electrical panel upgrades, whole home generators, circuits, fixture installation and much more!!!

    Business Details

    Location of This Business
    4946 Land O Lakes Blvd, Land O Lakes, FL 34639-3719
    BBB File Opened:
    2/7/2007
    Years in Business:
    17
    Business Started:
    6/8/2006
    Date of New Ownership:
    12/28/2023
    Business Incorporated:
    6/8/2006
    Accredited Since:
    9/7/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    50
    Alternate Business Name
    • Cornerstone Air Conditioning & Heating, LLC
    • Cornerstone Air Conditioning, Plumbing & Electrical
    • Cornerstone Pros-Air Conditioning, Plumbing & Electrical
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 AM
    T:
    12:00 AM - 12:00 AM
    W:
    12:00 AM - 12:00 AM
    Th:
    12:00 AM - 12:00 AM
    F:
    12:00 AM - 12:00 AM
    Sa:
    12:00 AM - 12:00 AM
    Su:
    12:00 AM - 12:00 AM
    Business Management
    • Mr. Gary Campbell, Owner/Manager
    Contact Information

    Principal

    • Mr. Gary Campbell, Owner/Manager

    Customer Contact

    • Ms. Dana Spears, License Holder
    • Mr. Morgan Mullens, Operations Manager
    • Ms. Nancy M, Accounts Payable and Receivable Staff
    • Mr. Miguel Silva, General Manager
    • Mr. Gary Campbell, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (813) 929-8088
      Primary Fax
    • (813) 949-4445
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I paid for a year membership for free plumbing , electrical, and AC Maintenance for this home which I was living in and paid for platinum membership for an entire year . I did not get but one AC tune up during that time for that membership during that time due to scheduling issues. I was scheduled for a plumbing inspection and then it was canceled by the company due to a plumbers emergency, I called back and rescheduled it for February, and I needed to cancel it because I was in the middle of purchasing a new home and moving out and I would reschedule once I moved out of the home so they had the access they needed. The customer service rep on the phone said I could call back after I moved out and reschedule the plumbing inspection since I had already paid for the membership for the year and that was a service that was outstanding that I had already paid for on the home and had not been done like the electrical inspection. I have moved out of the home and called to schedule the services that were promised to be on that contract that were not completed before I moved out. I even enrolled in a new membership with the company once I moved and did not realize that having a membership would not cover both of my homes. So I have already essentially paid for a year membership for services that they refuse to render that they said I am owed despite me also signing up for the membership for my new home . I called 1/31 to get the services scheduled that they owed me for that home and they refused to schedule it and offered me an inspection for $19.95 despite them owing me a free electrical and plumbing inspection as well as AC maintenance from that membership that was paid in full from the previous year.
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carolyn D

    1 star

    03/24/2024

    The a/c serviceman broke my condenser on a regular service call- now they want $1100 to fix it!

    Cornerstone Pros Response

    03/26/2024

    *******, we appreciate you reaching out with your concerns. I do show that we were out on 3/25/2024, after this post, and resolved the issues at hand and got your AC system back in working order. We also did not see where any previous employees of our company had broken any items on the unit. We hope that you are satisfied with the services we have provided to you but ask that if you are not please call us to go over any further concerns.

    Local BBB

    BBB of West Florida

    BBB Reports On

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