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Find a Location

WBM of Arlington has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWBM of Arlington

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/30/2010

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Used Car Sales, Purchase & Trade, Trade Valuation, Financing

    Business Details

    Location of This Business
    3210 North 10th Street, Arlington, VA 22201-4402
    BBB File Opened:
    8/25/2000
    Years in Business:
    36
    Business Started:
    10/1/1987
    Business Started Locally:
    10/1/1987
    Business Incorporated:
    11/21/1988
    Accredited Since:
    1/30/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 31828 for this business, issued by Motor Vehicle Dealer Board (MVDB)-VA

    These agencies may include:

    Motor Vehicle Dealer Board (MVDB)-VA

    2201 West Broad Street Ste 104

    Richmond VA 23220

    (804) 367-1100

    Fax: (804) 3671053

    http://www.mvdb.virginia.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Washington Boulevard Motors Inc.
    • Washington Blvd. Motors
    Business Management
    • Mr. Ali Nezam, Managing Principal
    • Miss Zareen S. Alam, General Manager
    Contact Information

    Principal

    • Mr. Ali Nezam, Managing Principal
    • Miss Zareen S. Alam, General Manager

    Customer Contact

    • Mr. Ali Nezam, Managing Principal
    Additional Contact Information

    Fax Numbers

    • (703) 243-4481
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a vehicle from the dealership less than 30 days ago, when I purchased the vehicle. They handed me a key that was held together by tape and said they would look for the other key. I drove my vehicle on vacation, and when I went to start it one morning. The anti theft system would not recognize the key, and when I called the dealership for assistance. The ************************************ dealership in Ormond beach told me to tow it in, as it would be an issues they could not resolved over the phone. I called WMB 08/15/2022 twice, with no answer. I received a diagnoses of the key was no longer functional, and had to replace it. I arrived back on 08/16/2022 at 4AM and later in the day, I drove up to the dealership. I asked them if there were another set of keys and the immediately produced a set of 2 *** keys that were done through a recall at a ********* dealership. I was not presented with all the keys for the vehicle at the day of purchase because of their policy. They handed me a unauthentic key which malfunctioned, they held the *** key that should have been handed to me on the day of purchase.I have a bill of repair, and a hotel expense that would have been avoided if I had All keys on the day of purchase
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Truth M D

    1 star

    11/26/2023

    We drove 4 hours from Virginia, with the intention of bringing home the gray 2015 BMW X3 (VIN 5UXWX9C57F0D56604). We took the car (against head manager Ali N****** advice), to the BMW of Alexandria dealership for a PPI (pre-purchase inspection); this cost to us was $349 plus tax. Ali tried to tell us how expensive it would be and tried to deter us from doing this. Ali tried to send us to BMW of Fairfax, where he bragged he had a "foreman that could see the car off the books". I passed obviously. The service advisor at BMW of Alexandria, John M******, who knew Ali from servicing his own M3 there, checked us in. Later, John finally called us and explained they had finished and we could come get the car. He told us there were numerous, serious issues with the vehicle and he COULD NOT RECOMMEND BUYING IT. He went on to itemize all the issues individually. John told us the car was "MECHANICALLY TOTALED". The cost to repair everything wrong was near or over $20,000!!! This included replacing the entire engine! John explained, "there were chunks of metal in the oil pan when we drained it". How could any 1/2 competent mechanic miss this? Ali always a rebuttal or excuse for everything. There was "obvious water damage inside the cabin and around the battery" per John's report. The display screen had been changed out already and the WRONG screen installed, causing the pixel issues. John suspects the water damage is what ruined the original screen and “heads-up display” feature, which we noticed was not functioning during our test drive. There were oil splatters on the serpentine belt and tensioner. This was an indication of a blown engine that had been repaired with temporary fixes. They failed to replace the belt and tensioner so it was obvious to a competent mechanic what had happened. Multiple panels were missing from the undercarriage of the vehicle. There were suspension issues and the report stated "INCREASED CHANCE OF ROLL-OVER ACCIDENT". BUYER BEWARE!!!

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