This Business Is Not BBB Accredited

Comcast Corporation

Comcast Corporation

(800) 266-2278

Comcast Corporation

53 years in business
Headquarters
1701 John F Kennedy Blvd
Philadelphia, PA 19103-2838
Additional Phone Numbers
  • (800) 934-6489
Additional Email Addresses
  • customerservice@cable.comcast.com
BBB File Opened: 01/16/1990
Business Started: 07/28/1963
Business Started Locally: 03/04/1977
Business Incorporated: 03/05/1969 in PA
Type of Entity
Corporation
Business Management
  • Mr. Brian Roberts, President & CEO
  • Ms. Nicole Patel, Project Manager
Business Category
  • Television - Cable, CATV & Satellite
  • Cable TV, Internet & Telephone Installation Service
  • Internet Services
  • Telephone Communications

Products & Services
Cable TV, Internet, Phone, Security
Alternate Business Names
  • Comcast Communications
  • Comcast Cable
  • Comcast Cable Communications Inc
  • Xfinity
  • CN8
  • Comcast

D+

Government Action

California v. Comcast

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

On September 17, 2015, Comcast and the State of California reached a settlement in the form of a stipulated Final Judgment and Permanent Injunction resolving claims that the company violated California's Business and Professions C... Read More

Government Action

State of Washington v. Comcast

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

On August 1, 2016, the Washington Attorney General (WAG) filed a lawsuit in King County against Comcast alleging violations of the Washington Consumer Protection Act (CPA).  Specifically, the ... Read More

Government Action

In the Matter Of Comcast Corporation

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On October 11, 2016, the Federal Communications Commission announced a Consent Decree between it and Comcast to resolve an investigation in the company's alleged billing for unordered services or equipment.  Specific... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Comcast Corporation include:

  • 15 complaint(s) filed against business that were not resolved
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Comcast Corporation

THIS BUSINESS IS NOT BBB ACCREDITED

Comcast Corporation

Customer Review Rating:

17%
80%

Composite Score: