This Business Is Not BBB Accredited

MCI, Inc.

MCI, Inc.

(800) 444-3333

MCI, Inc.

48 years in business
Headquarters

Corporate Headquarters 22001 Loudoun County Pkwy
Ashburn, VA 20147-6105

Additional Phone Numbers
  • (800) 967-5326
  • (800) 621-4230
  • (800) 950-5555
  • (800) 677-6580
  • (703) 886-5600
  • (860) 973-2573
  • (404) 252-2395
  • (504) 561-8701
  • (225) 292-5314
BBB File Opened: 01/01/1999
Business Started: 01/19/1968
Business Incorporated: 01/19/1968 in DE
Type of Entity
Corporation
Business Management
  • Principal: Mr. Ivan Seidenberg, Chairman & CEO of Verizon
Contact Information
  • Principal: Mr. Ivan Seidenberg, Chairman & CEO of Verizon
Business Category
  • Telephone Communications
  • Computers - Sys Designers & Consult
  • Telephone Service - Long Distance

Additional Information
  • MCI, LLC became a wholly owned subsidiary of Verizon, Inc. in January, 2006. The MCI brand is still sold in parts of the country outside the Verizon region and MCI continues to serve its existing customers. Sally McMahon is Vice President of Consumer Affairs and Quality for the MCI Brand. MCI's headquarters is in Ashburn, Virginia. Verizon is headquartered in New York, NY.

    According to information provided by the company, MCI Communications Corporation (MCC) was incorporated in Delaware in 1968 to provide long distance communications services. The company first telecommunications services was for business customers in 1971. Residential service was added in 1980. WorldCom acquired MCI in 1998. In 2001, MCI Group assets became separately traded. MCI Group operated as a separate business operating unit of WorldCom. WorldCom Wireless, which offered cellular telephone service, was also a separate company from WorldCom. WorldCom Wireless business operations had been located in Boston, Massachusetts. That entity ceased operations in late, 2002. The company adopted the name of MCI, Inc. when it restructured itself in April, 2004.

Alternate Business Names
  • MCI Long Distance
  • MCI Telecommunications
  • MCI WorldCom
  • The Neighborhood
  • MCI National Complaint Center
  • TTI National
  • UUNet Technologies Inc.
  • MCI - Agency Relations
  • MCI Communications Corp
  • MCI Group
  • MCI -THE NEIGHBORHOOD
  • Telecom USA
  • MCI
  • MCI METRO ACCESS TRANSMISSION SERVICES
  • Verizon Business

F

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for MCI, Inc. include:

  • 114 complaint(s) filed against business
  • Failure to respond to 2 complaint(s) filed against business
  • Length of time business has taken to respond to complaint(s)

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

MCI, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

MCI, Inc.

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3