This Business Is Not BBB Accredited

Oculus Realty LLC

Oculus Realty LLC

(301) 563-9021

Oculus Realty LLC

7 years in business
333 Main St Fl 2
Gaithersburg, MD 20878-5580
Additional Email Addresses
  • info@oculusrealty.com
BBB File Opened: 03/09/2011
Business Started: 02/25/2010
Business Started Locally: 02/25/2010
Business Incorporated: 02/25/2010 in MD
Type of Entity
Limited Liability Company
Business Management
  • Mr. K David Meit, Member/Manager/ President/CEO
Business Category
  • Property Management
Additional Information
  • On February 27, 2014 our Internet domain, “oculusrealty.com” and apparently thousands of external email accounts were hacked by an unknown third party. This third party sent emails from bogus oculsurealty.com email addresses thr...
  • On February 27, 2014 our Internet domain, “oculusrealty.com” and apparently thousands of external email accounts were hacked by an unknown third party. This third party sent emails from bogus oculsurealty.com email addresses threatening eviction or foreclosure unless immediate payment arrangements were made. Emails if this nature are commonly known as “phishing scams.” At no time were any of our employees involved in the scam nor did Oculus have a business relationship with any email recipient. Our IT department immediately took steps to protect our domain (hosted at GoDaddy.com) and we posted notices about the attack on our website and Facebook page (https://www.facebook.com/oculusrealty). Although these steps quickly reduced the number of complaints, over the ensuing two weeks Oculus’ customer service team fielded hundreds of calls and dozens of social media posts responding to the scam. In nearly every instance we apologized and recommended the caller merely discard the bogus email and  review their own email security settings. Considering the prevalence of Internet security issues and “phishing emails” such as this, we were surprised by the number of complaints, attacks upon our reputation and mean-spirited comments our staff endured because of the hack. Clearly none of the complainants rented an apartment home from us (we only operate in the metro DC area) nor do we service any mortgages.

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Alert

The company was the target of a phishing attack that sent bogus notices to individuals across the country. See the company statement in the Additional Information section.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
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BBB reports when mail sent to the business was returned by the Postal Service.

Oculus Realty LLC

This Business Is Not BBB Accredited

Oculus Realty LLC

Customer Review Rating:

50%
50%
This business has no complaints filed

Composite Score: