Business ProfileforT&A Covenant Solutions, LLC

Background Information: I own a condominium at Rosewood Properties in ************, **. Over the past years, we have gone through approximately 4 management companies and the property has not been maintained(external trash and dumpster filled and also with rodents, within the hallways of unit unkept, carpet inside hallway units not cleaned, etc. throughout the years. However, they continue to increase condo fees but property management has not fulfilled their responsibilities according to the condo bylaws. This complaint is based on the latest incident which occurred on July 15, 2022, in which, a pipe busted behind the walls of 4 units. The owners of the 4 units contacted the management company immediately to investigate the source of the issue, which took days for the management company to respond to send a plumbing company to repair so the units were continuously being damaged. The water caused mold and we reached out to the property management to attempt to schedule mold remediation but no action was taken. Over the course of the last 3 months, no dryers has been placed in the units to mitigate mold, drywall has not been removed and no action for repairs has been initiated. In the meantime, mold continues to build within the 4 units and we have e-mailed, made ourselves available for inspection and repairs and to date, no repair has been made to the 4 units. The insurance adjuster inspected the 4 units on 8/29/22 and provided the management company with estimate for damages and also recommendation for repairs. We received the report on 9/20/22 and to date no repairs have been made. On 9/27/22, a mold remediation company came to inspect and evaluate the 4 units and we are currently pending recommendation. The owners of the units are frustrated and we are experiencing health and safety issues and we need your HELP. There are minorities and underrepresented population in the units and believe Rosewood Prop. *********************** *** are taken advantage.