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Find a Location

Olympic Pools, Incorporated has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Olympic Pools, Incorporated

      301 S Keyser Ave Taylor, PA 18517-1600

      BBB Accredited Business
    • Olympic Pools, Incorporated

      1711 Wyoming Ave Exeter, PA 18643-1443

      BBB Accredited Business
    • Olympic Pools, Incorporated

      1040 Highway 315 Blvd Wilkes Barre, PA 18702

      BBB Accredited Business
    • Olympic Pools, Incorporated

      341 Scranton Carbondale Hwy Eynon, PA 18403-1025

      BBB Accredited Business
    • Olympic Pools, Incorporated

      1711 Wyoming Ave Exeter, PA 18643-1443

      BBB Accredited Business

    Business ProfileforOlympic Pools, Incorporated

    Pool Service
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/8/2002

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Olympic Pool, Inc. sells and services inground and above ground pools and spas.  We have retail store that carry pool and spa supplies, parts and chemicals.

    Products & Services

    Above Ground Pools, Inground Fiberglass Pools, Inground Steel and Vinyl Liner Pools, Hot Tubs, Spas, Pool Chemicals, Pool Equipment, Pool Supplies

    Business Details

    This is a multi-location business.

    Find a Location

    Olympic Pools, Incorporated has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Olympic Pools, Incorporated

        301 S Keyser Ave Taylor, PA 18517-1600

        BBB Accredited Business
      • Olympic Pools, Incorporated

        1711 Wyoming Ave Exeter, PA 18643-1443

        BBB Accredited Business
      • Olympic Pools, Incorporated

        1040 Highway 315 Blvd Wilkes Barre, PA 18702

        BBB Accredited Business
      • Olympic Pools, Incorporated

        341 Scranton Carbondale Hwy Eynon, PA 18403-1025

        BBB Accredited Business
      • Olympic Pools, Incorporated

        1711 Wyoming Ave Exeter, PA 18643-1443

        BBB Accredited Business
      Location of This Business
      301 S Keyser Ave, Taylor, PA 18517-1600
      BBB File Opened:
      6/5/1994
      Years in Business:
      58
      Business Started:
      1/1/1966
      Business Incorporated:
      6/24/1996
      Accredited Since:
      5/8/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA004696 for this business, issued by Office of the Attorney General-PA

      These agencies may include:

      Office of the Attorney General-PA

      Strawberry Square, 14th Floor

      Harrisburg PA 17120

      (800) 441-2555

      http://www.attorneygeneral.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Richard Gamusso, General Manager
      • Ms. Melissa Chiricos, Manager
      • Mr. Anthony Price (Exeter location), Store Manager
      • Ms. Diane Haduck, Company Contact
      Contact Information

      Principal

      • Mr. Richard Gamusso, General Manager

      Customer Contact

      • Mr. Richard Gamusso, General Manager
      Additional Contact Information

      Fax Numbers

      • (570) 562-7620
        Primary Fax
      • (570) 562-7619
        Other Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We paid Olympic ************ to install a 15ft round pool. *** came weeks later started digging for 10minutes and wanted his $800. Then he said there's some bedrock and for him to return he wants another $1500-$5000. We told ********** then suggested another $800 and we agreed. Anyway he dug it, and they installed the above ground pool. But, they left the yard witha ripped down fence, grass all ripped up, and a huge bank of dirt and stone in the middle of the yard plus they never even filled in around the pool. It's over 4 feet in the ground. Yard is trashed beyond recognition. For them to come back and fix the yard they dug up, they want a few thousand dollars more. Please help.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dave Y

      1 star

      11/22/2022

      I purchased a pool from Olympic pools. After the pool was set up I noticed the color of the wall was not correct. I immediately contacted Olympic and after many back and forth calls with Olympic I was told to contact the manufacturer of the wall. They also were no help and wanted no responsibility for it. I was told from Olympic that they would give me a new wall that I would have to replace. I stressed to them that I would then be double the price for the pool having to be done twice. Again stressing to them this is not my fault. I also asked if I could just get a refund for the wall only at the price I paid. I was told no as the person laughed on the phone saying no way. I reached back out to the manufacturer pleading with them and they also said there is nothing they could do this is a done deal. All of the conversations both parties were blaming each other. Both Olympic and the wall manufacturer agreed there was a color issue but again they won’t do anything about it. Lesson learned do your research and go with a company that stands behind the product they sell. I will not recommend Olympic Pools.

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